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November 2023 by Greg Olson
Very pleased with the service at the location next to South County Mall. They were fast, thorough, knowledgeable and efficient. The service advisor, Tony, was very knowledgeable and answered all my questions and ensured that the oil change service was completed and the minor problem I had was resolved. I highly recommend them.
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October 2023 by Sandra Paintner
The best experience at the South County location by the mall. Very friendly, quick and accurate service. I will definitely do business here again!
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September 2023 by Jeanne Nolan Williams
I was in quite the bind, Friday on my way to St. Louis from Jefferson City my oil coolant line decided to burst. I had to be back in Jefferson City by Saturday night.The first place I delt with couldn’t get to it till Thursday, they recommended trying Dobbs , so I didI spoke with Joe he was very sympathetic with my situation. He told me Saturday is their busiest day but I can bring it in at 7 am and they’ll look at it as soon as they can. By 3 I had my car back and no more leak!!!!!!!!I thank you Joe /Dobbs for your GREAT customer service and compassion, unfortunately it’s a very rare thing these days. Thanks again!!!!!!
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August 2023 by Omar Mothana
the best dobbs in stl hands down. they took care of me with a flat tire during closing time. THANKS TO JOE AND JACUP
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August 2023 by Mary Kurtz
Save yourself a lot of time and hassle, don't go here. My daughter took her car in to have the power steering fixed. After the third time "fixing" it we went to pick it up. 36 hours later the car just shut down completely and we had to have it towed to the dealer after a very nasty response from the man named Joe at Dobbs front desk
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August 2023 by Jacob Jones
Was able to get in same day for muffler replacement. In and out in less then an hour. Would definitely take my car there again.
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July 2023 by Rick M.
we have always taken our vehicles here for tire and brake service. they do a great job, the customer service person is friendly and explains everything clearly and we have never had to leave the vehicle until the next day. and prices are always competitive. -Rick
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June 2023 by Samantha Mccallister
Great service, I took my car to them at 8 am and had a safety and emissions test along with having a ball joint replacement with an alignment. they had my car ready to pull off the lot by noon. Excellent costumer service.
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June 2023 by Mary Bischoff
Had an oil change, good service and on time. Followed Joe, parts manager as he moved here from Arnold store. Met manager Tony. Reception and waiting area very tidy and comfortable. Excellent customer service!
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June 2023 by Joan Stefanski
Shout out to Tony at South County Dobbs and Justin at Wentzville Dobbs. These guys went above and beyond to help me out after purchasing new tires at the South County Dobbs. The new tires were installed and I went on my way but the low tire light was on, so I went back and Tony said it would go out after it reset. So I drove from South County to my job in Wentzville only to find that my front passenger tire was flat. When I called Tony at South County he arranged for my car to be towed to the Wentzville Dobbs were Justin quickly fixed the issue and drove the car back to me at my place of employment. They picked up the tab for the tow and I didn't miss any work time. These guys are awesome, you don't get customer service like this anymore.
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May 2023 by Deborah Bossi
Joe at the South County branch is very friendly, helpful and knowledgeable. The gentleman who was also there, at the end of the day, when I picked up my car was just as nice. They definitely go the extra and care for their customers. I will not use another other place for tires. Excellent service.
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May 2023 by Daniel Jones
I would stay away from this place. They did $1400 worth of work on my truck that I never gave them permission to do. After getting an estimate from Joe over the phone, I very clearly told him that I’d call him back and let him know. They call me back the next morning telling me my truck’s ready for pick up. When I stated that I never gave them permission to proceed with the work, he got pretty rude with me over the phone and told me he’s happy to pull it back into the garage and put my old parts back on. I ended up paying them $1200 because I didn’t want them working on it any further but still feel like I got ripped off.
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May 2023 by Prairie Dust
The service is excellent. This is a team of caring, professional hard workers who go above and beyond to help people. I highly recommend this location to friends and family.
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April 2023 by Jeff J.
I give 1 STar because it won't go lower. This location South County.... I dropped my car of at 7:30 Am for Brakes and an oil change, was told no appointmernt needed, 3:30 PM i still have not heard from them so i call and informed that they don't have time to do it today, No calls, nothing, A day wasted at Dobbs which i would not recomend anyone to this location ever. I go to pick up my car and ask for the corporate number, they showed me where it was on the card they gave me, Guess what, that number is not right and says the number you dialed can't be reached. Tony was very rude about the whole situation
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April 2023 by Jack Keller
I had an excellent experience with Dobbs. They were able to fix my alignment and wheel bearing issues so that I could safely and confidently hit the road. From the moment I walked in, the staff was friendly and welcoming. They took the time to listen to my concerns and explained the repair process thoroughly.Throughout the repair process, the team kept me updated on the progress and any additional work that needed to be done. They were transparent about the costs and provided me with a fair estimate. Despite encountering some unexpected challenges, they never gave up and worked tirelessly to ensure that my vehicle was safe and roadworthy.I appreciate the high level of professionalism, expertise, and customer service that Dobbs provided. They went above and beyond to make sure that I was satisfied with the repairs and that my vehicle was in top condition. I highly recommend them to anyone who needs automotive repairs or maintenance. Thank you for your excellent service!