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November 2023 by Jesse Gunderson
Highly recommend. Finding a new mechanic is always nerve racking and when we moved to the city we were not sure who we could trust. It has been over 7 years and still have not had a negative experience with Dobbs.
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November 2023 by Caleb Marotzke
I appreciate how y’all were willing to help me in my time of need when trying to get home at night due to two flat tires. I recommend y’all to everyone especially since it was closing time and y’all were willing to stay late to make sure I got home. When another tire shop was not willing to give me the time of day even though I told them I was towed to their shop. Thank you for all your help I am very thankful and feel blessed to have had an exceptional experience.Caleb
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October 2023 by Patrick Hulla
Great service on short notice. I live out of town and was worried I wouldn’t be able to get a tire put on after mine blew out out when I hit a pot hole. I was back on the road in no time. They were busy, but they treated everyone with respect. I definitely recommend this store.
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October 2023 by Nick Mullen
I was in a pinch today and needed an emissions test badly and THOUGHT that it would take longer to set up a time with Dobbs, but I was surely wrong. I called over 10 different places when I should have called Dobbs in the first place. This location got me in immediately and got me taken care of. They’ve been servicing my fiancé’s vehicle and will surely get all of my business from now on. Kyle, the Retail Sales Manager, was very nice and did me a huge favor squeezing me in today. Come to this location for all of your vehicle needs!
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October 2023 by Kim Rittenhouse
#1, they fit us in when we were desperate to figure out our issue (is it a hub problem, a wheel bearing?) on our way from northeastern Illinois to San Antonio for our daughter’s BMT Air Force graduation. After trying several other shops in the area, we pulled into Dobb’s Tire and Auto. Thankfully, they agreed to at least look at our vehicle. We waited a short while (that was OK by us!) and were so relieved to find out that it was not hubs or bearings but only that we needed brakes (which could wait till we got home from this trip). Kyle up at the front was so gracious and helpful (as well as Mike the store manager and Eric, another knowledgeable associate (who clued us in on a great driver safety course for our teenagers). Since we were planning on new tires for our 2004 Ford Excursion 6.0 anyway, we decided to purchase them at Dobb’s on our way back home. Kyle had looked everything up and given us a quote on Tuesday and we got 4 Cooper AT3 10 ply’s at a great price the next Monday. Dobb’s is a professional and clean shop (with a sparkling clean bathroom, with a diaper changing station and if you’re a mom, that’s important to you). They really were an answer to prayer.
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October 2023 by Nick M.
I was in a pinch today and needed an emissions test badly and THOUGHT that it would take longer to set up a time with Dobbs, but I was surely wrong. I called over 10 different places when I should have called Dobbs in the first place. This location got me in immediately and got me taken care of. They've been servicing my fiancé's vehicle and will surely get all of my business from now on. Kyle, the Retail Sales Manager, was very nice and did me a huge favor squeezing me in today. Come to this location for all of your vehicle needs!
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September 2023 by Dena May
I love this location. Staff is always friendly, honest and fast! No one else touches my car since my dad retired.
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September 2023 by Aric Wilcox
had some car troubles on a long trip, Kyle at Dobbs helped me immediately and got me back on the road. awesome crew and awesome work.
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September 2023 by Alana M
Lousy work. Towed my car in after I ran over a large chunk of concrete that fell from a bridge. This lazy shop only looked at the wheel that took the impact. Replacing it cost just over $500. I decided not to go through insurance because that was my deductible. They fixed it and did a decent job - overpriced. However, shortly after, I went for an oil change at a different shop, and Dobbs had completely missed that the oil pan had been damaged from the impact. Cost me another $500. If Dobbs had done their job and looked over the car like I asked, they should have caught it. It would have gone through insurance. I had been to this shop a few times for minor things. They do the bare minimum to get your car fixed and on its way. For that reason, I give them 2 stars because they are flexible and can be timely on occasion. Still, they're not very detailed.
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September 2023 by Mike D
Fine work and fine service but $150 for labor on a battery replacement seems excessive, especially when there’s a miscellaneous charge added on for no apparent reason.
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August 2023 by LaRon Ivy
The only reason I’m giving them 2 stars is because of Mike. His customer service skills are poor to be nice about it. I needed work done on my car. He immediately started saying that he couldn’t do it today and gave me attitude about why when I never asked for it back today. After I said I was going to drop it off until tomorrow, he immediately said I wouldn’t get it back until Monday. No kinda empathy or apology from him. It was just like that’s all I got for you so you can go now. Dobbs always gives me great service. I just won’t deal with Mike anymore
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August 2023 by Christian M
I’ve been coming back to this Dobbs for many years, even after moving away from the area and visiting other mechanics. Mike and his team have always been helpful professional and honest while taking good care of my car. Very thankful for Dobbs on south broadway.
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August 2023 by Dan W.
I brought my car up for an abs light. I had just replaced my brakes so it wasn't that. I received a call from Bob saying it was a motor and a lot needed to be replaced. He then said it would be $729. Wow that is a ton but I already knew it might be that much. I told Bob to go ahead with that repair. When I arrived to pick up my car they told me it would be $1005!!!! That is a big difference Bob!!!. Of course he was already gone. The guy at the register said it was for the diagnostic and an oil change. I never asked for the oil change and when Bob called me he said IT WOULD BE $729. That is a big damn difference. He ended up taking the oil change off and the diagnostic but still charged me close to 100 over what I was told it would cost. These guys are sheisters and they always have been. DO NOT GO HERE!!! They will over charge you every chance they get.
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July 2023 by William Summers
Dobbs Tire & Auto CenterAre top notch! They got us in and out very quickly. Service was 100% quality. All the guys there are very helpful with any questions we had . I would use Dobbs again in a for any of our car needs
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July 2023 by Dyan Lewis
I needed 4 new tires, windshield wipers, and an emissions test. Everyone I spoke with was very kind, talked me through my options, and helped make sure I made the best choice for what I needed. I highly recommend Downtown Dobbs and will continue to bring my car here for all services!