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December 2023 by Jessica Reed
The absolute WORST experience I've seen at a retailer, when an owner came in with their fur baby "service animal" they immediately started to verbally attack her (service dogs name is Nala) and the woman even when they were trying to pull up the picture of her service ID and refused to even accept that stating she didn't have her vest on which you could see she was CLEARLY healing from an allergic reaction as she had a slight rash showing still and had lost almost all her fur because of from the mid of her back down so a vest would only be painful and itchy..I WILL NEVER SHOP AT A FAMILY DOLLAR EVER AGAIN! PERIOD!!
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November 2023 by Jackie Shelby
This store has the most friendly and helpful staff! Customer service is excellent. I had several bags and the clerk carried and put them in my car.
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October 2023 by C W
Customer Service ?️.. . Went in for one item dude at the opened register just sat there didn't assist me employees all trash . Then you come in with a bag they think you coming to steal lol .. from family dollar?!
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August 2023 by Ayo Taz
Although I love shopping at family dollar to save money this particular location was the worst experience as a customer and employee. As a customer the store is always cluttered and dirty with barely any service. Most of the employees have attitude problems and horrible communication. Seeing this I assumed that they were just understaffed and need some assistance. From an employee stand point the current store manager does not want help with the situation it appears to be a family operated store with horrible management and they like it that way. They pick favorites and have control over hours worked work ethnicity does not matter hear it's completely up to management if they want you to work or not. It might be because of the neighborhood or lack of knowledge when it comes to address a bad situation however there's no excuse for the unprofessional behavior of this location. Working during the remolding project was the only reason I was allowed to work and from observing the situation the manager prefer to have employees who stand around talking and gossiping over a professional worker the only reason I had so many hours during the remodeling of the store is because it was on the payroll of the remodeling coordinator and they barely listened to him. It's specific things he asked to be done around a certain time frame that were intentionally ignored. When I related the message they said they were only listening to management and although that's fine with me. I don't like how management operated as the head of the store. Even though I respect how they choose to operate it was the lack of respect that forces me to quit I ain't nothing special but I do know my worth so when I let a specific manager know I told people what the remodeling coordinator said needed to be done and the store manager asked who am am I to tell anyone anything I realized there was absolutely no way I'm hell they considered a valued employee and we're waiting for any reason at all to fire me. You can hear certain weird employees gossiping and talking about how they don't like certain and if it were up to them they'd be fired but refuse to actually get to know who they were working with. Always bitter with attitude and looking for something to say they don't like about certain people if they took as much time to work on the store as they did trying to fake supervisor and judge other employees they don't know the store would probably still be mediocre at best. Honestly the whole experience was pitiful. Thankfully I really don't need this poor excuse for a job although I still love shopping at family dollar for pricing. If there was different management the job would be great however I refuse to work for someone who seems to only tolerate me because the store needs work done and they lack professional workers to do it there's only about 4 employees that were there who I would consider respectable and hard working I won't say names in specific because although it was a horrible experience I really don't care and I'm not tryna get anyone fired nor promoted I just think if the actual family dollar owners read this they should know how I feel as a customer and employee. I HATE IT HERE.This is my personal opinion as an former employee at this location and as a customer that stays in the neighborhood. I wish I could put zero stars cause I would.-AbdulDon't take my opinion just stop by and see for yourself I could be overthinking the situation however I have no reason to think otherwise.
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July 2023 by phyllis julian
I found my canning and storing supplies at very reasonable prices. I'm so happy that I didn't have to drive to the county this morning.... winning
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March 2023 by Marvis Hollis
Always cluttered but product available and associates helpful in finding things
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March 2023 by vtonietonie
Unorganized, all workers congregated at the door gossiping as loud as they wanted for the whole store to hear.
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January 2023 by Jamie K.
The prices are great and there is a decent selection of necessities: clothes, food, pet food, makeup, etc. I really like the staff. They are so friendly and nice, more than anywhere I shop.
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September 2022 by Kate Gericke
Security is a bit intense but parking was ample and staff were nice. Pretty basic visit
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September 2022 by Onnie Lawson
Never open. They make up their own store hours daily.
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July 2022 by McKinsey No problem
I can't say anything good about this location it's a very big hole on entrance of parking lot that has turned into a pond,the appearance in the inside is like walking into a mine maze of hazard from beginning to counter and back out the door,its more workers an its worst.No, it was worst not only did the store manager allow another employee to verbally be objectively argumentative about her duties as a cashier while customers were coming in and of the crowded store was so out of line...that poor employee seems to be longer there..she was the light of that store she smiled as she genuinely greeted your entrance..it was sad to see and hear during my visit how these ppl treated that young lady.....The hole in the parking lot finally got filled after all these years great....Its holes in the store that really need replacing now...Good luck....
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April 2022 by Sylvia Kennedy
I love Family Dollar, it's a great go to store where you can find almost anything you need from food home and outerwear you name it and hardware too, so I love that store!!
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February 2022 by Vivian C
They employees were nice, friendly and courteous. You can tell, by the store shelves, that they need help with stocking and filling the shelves. It is a high traffic store that continues to serve the communities needs.
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January 2022 by Jacqueline Jefferson
I went to this store 6000 Naturalbridge closed
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December 2021 by Marilyn Blevins
I just love that store,it is well stock,I wish they left family dollar in Beverly hills shopping mall
