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March 2024 by Kevin DeRousse
The appointment was for 9 am and at 12pm they still had not even started on it, not even pulled into the building. I know this because I called and they told me that. By 3:30 pm still no phone call so I decided to go there and 10 minutes later they were done. What's the point of an appointment if they can't hold to it? All they said were excuses and no sort of an apology. Six and a half hours is a little excessive for 4 tires. This was my 3rd time trying with Firestone and their 3rd strike. I'm out. Taking my business elsewhere.
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March 2024 by Olivia Spolar
These guys went the extra mile to explain and even show me the answers to my questions. As a woman i don't always get the creditCalm cool and knowledgeable staff! Ty
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February 2024 by Joseph Plasse
Great customer service! Thank you! GO NAVY
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February 2024 by Sandy Tinkham
Very friendly and prompt. Very easy to make an appointment online.
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February 2024 by Alex Vining
They were able to get it in and fixed same day. George is friendly and did all he could to me out.
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February 2024 by Brenda Tolbert
George and his staff take very good car of me and my vehicle everytime.
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February 2024 by LISA BULLOCK
Tesson Ferry Firestone impressed me. They are right on top of it. I have had nail/screws in my tire multiple times. No matter where I went, it was 'we cannot repair this, it needs to be replaced.'. Imagine my surprise when I was informed they could repair it this time. In addition, my other 2 tires needed replaced, I knew this, Jacob called around to get me 2 of a discontinued tire that was much more inexpensive than the ones which were readily available. He did not have to do that. I could not be happier.
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February 2024 by Keesha Brady
George provided excellent service for both of my vehicles thank you.
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February 2024 by Kyle Blankenship
Had another very good experience here. They were friendly, informative, and just really great to work with! I will certainly be back again!
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February 2024 by Nikki Welsh
Always friendly and accommodating. George is especially helpful.
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February 2024 by Leslie Fraraccio
I never have a bad experience here! Per usual, easy to get an appointment to stay and wait for work done, Honest recommendations of work that needs to be done, no problem, applying discounts and coupons to each service, friendly, and kind, great quality of work and in a reasonable amount of time at a reasonable price
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January 2024 by Kenneth D.
Really slow, seems like they are short staffed like almost everyone else they love to do the we recommend the following items recommended by the manufacturer.
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December 2023 by Lauren Churque
They were able to get me in quickly and inspect my brakes to let me know their condition and when I should look into getting things replaced. Very clean & professional location and their website has lots of promos & coupons. I will be using their services again!
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December 2023 by Shannon Wheaton
Routinely polite, prompt service. Can get me in for a tire emergency or worn out wiper blades on very little notice. They explain their recommendations well for bigger service, and they tell me when an issue is something they don’t handle.
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December 2023 by Cubba
George and the guys here at this location are super wonderful! I highly recommend coming here for your car needs!
