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March 2024 by Flora “Flo” Johnson
Over ten years of banking with First Community and they never did me wrong until now. I’m devastated and after I officially get my funds back. I’m done with FirstCommunity.
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February 2024 by Terence Boyce
Today is Saturday January 20th found out January the eightaint. My hospital information from my doctor's office was compromised 20000 plus people. Someone has been using my account and buying things and of stolen money from me.So young Lady, that helped me with my new credit cards and closing my accounts and opening new accounts and giving me new debit cards was amazing
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January 2024 by Shantay Carter
Kearia provided great customer service she was helpful, pleasant and a joy to be around. Thank you for helping me and my son.
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November 2023 by Anne
Its nothing against this branch its the company itself. Anytime I make an online purchase they cancel it regardless of what I say. Im about ready to switch banks. Beyond frustrated.
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October 2023 by Brendan W.
Quite possibly the worst online banking experience ever. Site has an unfriendly user interface is is riddled with bugs and usability issues. i've completely lost trust in it and am ready to move banks.
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August 2023 by Adam Schoof
A waiter lost my debit card. I called to cancel it and was told the system for canceling debit cards was down. Called three hours later. Same thing. Called three hours later. Same thing. An essential system should not be down for that long. Serious fail. I am changing banks as soon as possible.
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August 2023 by A N
apparently their printer shuts off when the doors close despite the drive thru being fully functional otherwise lol "go to walmart"
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July 2023 by Patricia
I live next door to this bank. There is a homeless man who has been sleeping on the property behind the building.
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June 2023 by Lily Lankford
Scumbag bank. They will purposely charge overdraft fees when you aren’t overspending and will lock your account randomly. The worst experience I have EVER had with a bank. I’m unable to eat because I can’t access my funds and their customer support is a joke. I’ll make sure to send as many people away from here as possible.
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June 2023 by chewy gonzales
Worst bank to use lie about overdraft charges definitely going to another bank they're doing what bank of America got sued for a few years ago. Customer service is terrible attitude they don't care about the customer just want your money overdraft support is no help this bank is worst than U.S BANK. STAY AWAY FROM THIS BANK!!!
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June 2023 by Lawanda Sandwick
Very helpful and great service. I've been banking with them for years. I like them. I would recommend them.
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February 2023 by Alex Groves
Honestly, I used to love First Community. Coming from a bank, their small town community approach was wonderful and refreshing. Unfortunately now they are no different than any large banking institutions. Customer service has devolved into the worst kind of relationship, seeking only to ensure they make some kind of profit off any person desperate enough to continue business with them. Unfortunately, we made the mistake of getting a mortgage through them and now it seems for the time being I am stuck having to deal with what might be the worst financial institution in St. Louis. When I am able to close my accounts with them and never come back will be a glorious day. DO NOT OPEN AN ACCOUNT HERE UNDER ANY CIRCUMSTANCES
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December 2022 by Roger Kummert
I have a car loan and so far they have been unable to automatically take payments from my account and I get late notices and need to go into the branch to clear things up but then the next month I need to do it all over again. Total incompetence. I will be paying off this loan and will never recommend them to anyone.
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December 2022 by Patrick Beckman
Kati was extremely helpful and kind in my car buying process. Excellent customer service. Been coming to this location for years, I’ve always been treated well at this location.
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December 2022 by Rebecca Douglas
The woman literally gave me someone else’s debit card information when I asked her to give me a new debit card because someone stole my information. I would never recommend trusting these people with your cards or money.
