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September 2020 by Haley S.
Stopped by FoxPaw to fix my iPad after it flew off my front porch during some COVID home yoga. Needless to say it was pretty damaged hitting my driveway. Luckily I was able to drop it off easily and get it back quickly. The pricing was lower than Apple and I was pleased to find an additional Yelp check in coupon I used at checkout. They definitely aren't the most friendly bunch in there but they get the job done!
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May 2020 by Melissa Hart Thompson
The charger broke apart in my daughters brand new iPad. they tried to fix it themselves making it worse. after hours of tears headed to fox paw where they fixed it within minutes. Really nice staff today!!!
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January 2020 by Anya Soyfer
Took my phone in in December 26th to replace a battery that would fully charge and die fast (lasted about half a day). They said they'd have it done in a few hours. Well, I finally got my phone back yesterday, January 21st, and it's not charging past 20%.
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December 2019 by Judith Ludwig
Carla was fantastic. I first stopped in because I thought I needed a new glass cover. I am not tech smart and a senior citizen. She simply removed my cover and cleaned the phone glass and cover and magic. She was so kind! I later stopped in because I dropped the phone in the toilet. All was good and once again Carla and her team helped. I am retired in Sales and thought what an asset Carla was because she helped me and she stopped her lunch to assist her team and a distressed customer on the phone. It was a very pleasant experience thanks to the folks that work at the Big Bend location in Missouri.
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December 2019 by Martin Perez
Excellent Excellent Experience
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December 2019 by Steph and Tim Woodrome
I went to this location a few weeks ago to get my screen replaced and I just had to buy a new phone because the screen was not compatible with iPhone standards. Do not go to them if you need to fix anything related with iPhones. $140 down the drain.
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December 2019 by Susan Swehla
Very honest, efficient and courteous service. My cell phone was ready in 2 hours from start to finish!
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December 2019 by always right
Great same day service, good price. Great locations
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November 2019 by Austin Hallett
The fixing of the phone was great and the wait was perfect timing. I loved it so much.
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October 2019 by Katie Van Rhein
Staff was friendly & efficient. I went to another place first that said an iPad screen repair would take a week & they didn't even know how to find out what iPad I had. I called foxpaw they helped me over the phone with confidence & were able to repair my device within the same day & that made my day.
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October 2019 by Karen Goodman
I am thrilled with the service I just got. I've been driving by this location for a couple of months thinking I need to go in and find out what they charge to replace my cracked screen and check my front facing camera. I finally went in today. Waiting about 5 minutes for my turn. Then they guy behind the counter (Sterling) figured out that it was't a cracked screen, but the cracked tempered glass screen protector. He took it off for me, cleaned it up, and determined that the cracked tempured glass was why the front camera was foggy. I paid for him to put a new tempured glass screen which he did perfectly. So not only did he save me $70 to replace a screen (which a less reputable company could have done and I wouldn't have known the difference), but I also didn't have to leave my phone...which is the biggest hassle of all! Sterling is fabulous!
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October 2019 by Karen G.
I am thrilled with the service I just got. I've been driving by this location for a couple of months thinking I need to go in and find out what they charge to replace my cracked screen and check my front facing camera. I finally went in today. Waiting about 5 minutes for my turn. Then they guy behind the counter (Sterling) figured out that it was't a cracked screen, but the cracked tempered glass screen protector. He took it off for me, cleaned it up, and determined that the cracked tempured glass was why the front camera was foggy. I paid for him to put a new tempured glass screen which he did perfectly. So not only did he save me $70 to replace a screen (which a less reputable company could have done and I wouldn't have known the difference), but I also didn't have to leave my phone...which is the biggest hassle of all!
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September 2019 by Ed Shafer
Staff is always friendly and courteous!
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September 2019 by Jay Ellington
Great job repairing my Moto Z3. Big Bend location tough to navigate.
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July 2019 by John McCandliss
Timely - After another repair place quoted 7 days, to say I was moderately surprised (and ecstatic) when hearing their estimate of 2-3 hours. Caring - They cared enough to call when the match on screen would be a slightly different color... fine by me Functionality - Phone looks better, and works great.
