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July 2023 by Jen Churchill
Greg and the crew are consistently fair, quick and kind - thank you for all the reliable work!
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June 2023 by Dani Lambert Flowers
[Now known as R&G Tire :) ]On my way to Vetta, with 2 eager boys who want to play in their soccer games, I had a flat! I was able to pull safely into their parking lot. 1 hour before closing time and the manager/owner on duty was an angel! Without hesitation he got my keys, got the tire off and discovered it was punctured and not fixable .He communicated effectively every step of the way and even said: I just want to get you to where your supposed be as quick as possible!He put a used (but high quality) tire on , no charge and we hit the road.30 minutes total!I’m so grateful for the professionalism and also the kindness. And my husband (who was at work) was so grateful that we were taken care of!I can’t express how grateful I am!!! Thank you!!
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May 2023 by Paris V
I purchased 4 tires from them. They have a lifetime warranty however, they are dry rotting and it needs some repairs. Apparently without notice I’m told that they are closed down and that they sold their shop and now no one can honor my warranty.
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April 2023 by TED NIEMANN
they were quick and efficient. however, I felt absolutely taken advantage of. about three weeks ago I came to Froesel because I needed two new rear tires. I came for my appointment and they asked what kind of tires I wanted, so I told them whatever was the most economical but reliable option. I told them I really didn’t want to blow the bank. Assuming they would tell me what options I could choose from like any normal tire shop, they told me I could sit down. About 25 minutes later, he reappears and tells me my car is finished. Finished? How?? I didnt even approve what brand of tires they put on. I walked up to the counter to ask why I wasnt notified what brand and price point and he tells me casually that its going to be $445. yeah that’s right, almost $450 for two tires. You’d think I drive a brand new BMW or Mercedes and that they put beautiful Michelin all terrain tires on at that price. NOPE! I drive a 21 MAZDA and they put on Maxxis tires-which are okay but I know are not worth any more than $140 each in retail.so at the end of the day, they seem like nice people but I have a feeling they will try to pull one over on you like most mechanics given the chance. I decided me going ballistic on them wasn’t worth the energy that would be required. I left fuming so you dont have to.I just had my other two front tires replaced at Walmart (same exact tire verbatim, and I did get a little deal) and it came out to $255 with installation and tax. just save your money and go somewhere else
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November 2022 by De K
I was just at Froesel Tire to get the flat tire on my car repaired. I checked with three other shops before phoning Froesel. The other shops couldn't help me until the next day but Froesel got me in within a few hours of phoning them. They are very respectful, not condescending, and provide excellent service. I highly recommend this shop.
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November 2022 by Alex Whiteside
This is by far the best customer service I’ve received at any automotive establishment. Greg and his team will help you out in a pinch. Flat tire, come on in and get it fixed up. Not drop it off and wait all day…..immediate service. Oil changes are prompt and reasonably priced. Froesel has the neighborhood feel that’s lacking in all those other chain places. If there was room for 10 stars they would have them.
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August 2022 by Federica Serra
I went to froesel tire yesterday. Greg fixed my car. He is very honest and professional!
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July 2022 by shirlagreen
Always friendly, like family. Always a fair and reasonable price.
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June 2022 by Bryan Shannon
had a flat repair come up over the weekend and called around to a half dozen places. Froesel was the first place to say bring the car up and we will do our best and they knocked it out of the park! our car was ready before the expected turnaround and charges are fair. highly recommend especially if you are in the rock hill area. we will be back for all our tire needs
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March 2022 by Denise D
I needed a set of four tires rather quickly. I called several stores. Froesel tire had competitive prices and available appointment times. I waited at Froesel while my tires were being put on. The waiting room had places to sit and complimentary drinks. They were on time, professional and efficient! I absolutely will return.
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March 2022 by Patience Rhodes
Terrible experience. I’ve been going to Froesel for some time. I went to my dealership today to get some stuff done and I asked them to check my tire bc it was constantly leaking. As they were working on my car they asked who installed my tires bc it was installed incorrectly. Meaning the outside of the tire was facing in and the in facing out and as a result I needed a new tire. I wasn’t sure of the lingo so I asked the service manager at my dealership to call so they could get an understanding. The conversation was on speaker and Greg had a lot to say about me. I’m not going to even speak on that because I know his home life is rough so I’m going to give him a pass. But when Greg and I spoke he was irritated out the gate. He asked what I wanted and I told him replaced bc as a result of the poor installation it caused other issues. Greg and the owner Don insisted the poor installation had nothing to do with it. I expected that response bc they didn’t want to take responsibility. Obviously I had to buy a new tire.I could go on and on but at the end of the day it’s their mistaken which happens and the crazy part about it I wasnt emotional about it but Greg was. Mistakes happen and I totally get that but at what point do you take responsibility? Shoot they could’ve offered me $50 off. I wouldn’t been ok with that. But no…according to them it’s my issue. I’m big about supporting local businesses but there is no way I would ever go back to Froesel.
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February 2022 by Kelly Biondo
I highly recommend them. I have brought my car here a couple times and the pricing is very fair and the service is great. They are fast and efficient. Its nice to find a company that actually fixes what is wrong with the car.
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December 2021 by Chris Boxx
I work for Dale signs and we always get our tires for our boom trucks at Froesel Tire. They always have great prices and service. I highly recommend giving them your business.
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December 2021 by Bill Great
Mark did a great job got 4 tires in ,,ask for mark
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November 2021 by Jana Spencer
A plus is Good workmanship. Negatives are The location is difficult to navigate in and out of safely. 2. The staff are territorial toward one another. I took my vehicle in several months ago because a staff person told me they had one thing in the size I needed at a price I was more easily able to afford. Another staff person upsold (bait and switch) to another much more expensive product. Then the owner scolded his staff person within my earshot, which I should not have been able to hear. So while the workmanship is good, the shady or territorial communication between staff and unprofessional customer service means I will be going up the street to Dobbs.