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July 2023 by Jason C.
Hope to find an alternative soon. The level of incompetence and apathy at this location is absurd. I ordered a $3K cabinet delivery. Kathy in cabinets screwed up and had part of it delivered to the site (without telling me) and part delivered to the store. It was supposed to all go to the store then be delivered to the site on a scheduled day. I checked on the order after a week, and I was told by Kathy that the products would be in the following week. The next day I got a text from the property manager saying there were countertops on the lawn sitting in the rain. Called Kathy and that's when she told me about the screw up. Had to return one of the tops because it was damaged. So there were 4 more cabinets already on their way to the site. So I show up the next day and wait. 3 cabs show up. After waiting a couple more hours, I call and find out that no one knows where the other cabinet is. No offer by Kathy to fix or reimburse me for inconvenience. She tells me them, and later that evening, that the rest of the order is supposed to come today between 10-2, that she checked the whole list and made sure everything was ready. Waited until 2. No cabinets. Called Kathy. She's gone. Get a call from Jonathan, a manager. He says that the delivery was never confirmed for today. I explain the situation. He says sorry and asks if the next day (saturday) will work. No. I ask if I can get a discount for all their screw ups, and he said he could refund the delivery fee, which is like $80.
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May 2023 by Lindsay P.
This location was packed last week for the end of April... but they had beautiful flowers and a wide assortment of mulch. I prefer to go to the smaller floral shops for actual plants, but I needed to come here for peat moss that they didn't carry elsewhere. Although it was busy the self check out went relatively quick. Overall pleased with the experience.
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April 2023 by Todd K.
This is a fantastic Home Depot! The Pro team knows their business and finds solutions to solve my toughest challenges! Well Done Team!
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December 2022 by Jonathan O.
I came in for a hammer and some nails to hand up some picture frames and I have to say I received some great customer support from the workers. The store manager in particular was very friendly and helpful with finding what I needed
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November 2022 by G M.
This place is probably more like a 2.5 The epitome of "meh" it's convenient if you're close and literally need nothing from any employee. Service here sucks and will leave you frustrated. Curbside pickup will be at minimum a 15 minutes wait. The one bright spot when it comes to service is walk in order pickup. About 70% of the time, walking in to the customer service spot to pick up an order is a smooth process. Literally every other situation where you interact with a human is 0-1 stars.
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July 2022 by Spencer S.
This is my local Home Depot. Five minutes from my house. Sounds great except service here is terrible. The employees walk the other way if they think you might want to ask a question. Heaven forbid if you need a board cut or a key made. The store is dirty. I have the second star for those few employees who have actually helped me. I hate giving bad reviews. It makes me sad but there are times...........!
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May 2022 by Jeffrey S.
Don't waste your time here if you need any service. Tried to purchase a new lock and have it keyed to match my house keys. I was directed to the lumber department. The idiot there told me that must be done by a lock smith and they don't do that at this location.
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April 2022 by Concerned P.
I'm done with Home Depot altogether. Recently ordered microwave # because none were in stock. The subcontracted delivery/installers were inept. One of them decided it was a "liability" issue to install the microwave because the plug in was hidden behind a cabinet. I explained to him one had been installed 2 years ago with no issues. The installer then went on this liability diatribe so I assume he was a liability attorney that does installations as a side gig. Will never shop Home Depot again. I made them leave the microwave and I'll have it installed by someone else. I'm sure getting the installation fee and old appliance removal fees will be an enormous hassle.
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February 2022 by Heidi L.
Ok -I've been not a fan for the last few years, however this is the closest to home so I mutter under my breath and give custom to. The last 3 times I've been have been very different - helpful staff who are pleasant and smiling. I haven't had to spend 15 minutes finding someone either. I didn't review until after this visit as I had a hard time believing the change! It's really nice to have a store I don't dread visiting- hope this trend continues!
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August 2021 by Stephanie S.
Found everything I needed plus when I asked for help from 2 associates they were more then willing to help me. The reason for 4 stars instead of 5 is because I had to wait in a long line to checkout. They only have 1 person checking and the rest are the do-it yourself registers, but clearly they need more registers or checkers.
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July 2021 by Sharon Smith
Well stocked, friendly, helpful folks all around. Thanks
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July 2021 by Jermon Boyd
Great products, friendly employees, very helpful
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July 2021 by John Fowler
The restroom smelt like an outhouse. Other than that the service was above and beyond
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July 2021 by T WB
Excellent customer service
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July 2021 by tom duong
Its homedepot. Not much else to say here.