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January 2025 by Shelby Merrell
Shout out to Sean from the Hampton location for helping a girl out!
I live in IL and I went to my local GNC and needless to say I had a terrible expierence. I purchased a product I didn't care for and when I went to the Ofallon IL location to return or exchange I was met with unexpected resistance to return my product, and was told I could take a gift card or come back. This was after the fact the store was suppose to be open and running at 10AM and at 10:40AM is when the employee John arrived. With all of this frustration I was left calling corporate and explaining my situation. I was told because the product was purchased in store I would have to return it in store and I was welcome to go to another GNC location. I called the Hampton location and spoke with Sean asked him if he would be able to process my return and he didn't hesitate to encourage me to come in. Upon my arrival the store was in amazing condition, clean, well light, fully stocked shelves, something I didn't expierence at the other location.
Sean provided a listing ear to my frustrations, processed my return without question, and welcomed me back.
Sean provided exceptional customer service and should be acknowledged for his efforts in fixing a problem he didn't create.
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December 2024 by Repo Man
This store is crap. Nothing in stock. POS system went down twice. Didn't have items that said were in stock. They don't even carry them. I'll take my business elsewhere. I try to buy local and not online but not this time. I'll buy online before I ever step into this dump again.
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October 2024 by manu kumar
Closing earlier than supposed to be
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May 2024 by Louie Ingoli
Stopped by with some questions about my fitness journey and Sean was extremely professional and informative.
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March 2024 by Willie Tucker
Really great customer service! Hampton store has improved alot from a couple years ago. Keep up the good work.
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March 2024 by William Tucker
Really great customer service! Hampton store has improved alot from a couple years ago. Keep up the good work.
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March 2024 by Teresa
I really appreciate the assistance and knowledge of the gentleman who helped me at Hampton Village! Great job!
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March 2024 by Christian Salazar
I got there 6:15pm today and it was closed. "Open until 7pm"
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November 2023 by Dora Cuddihee
Nobody answers the phone.
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May 2023 by Patrick Fox
Sat out here for an hour waiting for some one to come just for a be right back sign to be there the entire time
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March 2022 by J W
After all these years and so many online stores it's still a point a good place to get your supplements
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February 2022 by Aaron B
Showed up at 4:52pm on Tuesday and they had a sign up that said “Be right back” I won’t be. Supplement Superstore it is
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August 2021 by Doug Mccraw
They had everything I needed, even stuff that was not available online!!!
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June 2021 by Jake G
Travis the manager was extremely helpful. I had lots of questions and he had an answer for them all! Thanks guys
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April 2021 by Jesse Williams
After all these years and so many online stores it's still a point a good place to get your supplements
