Grainger Industrial Supply is a reliable business for all industrial product needs. Their St. Louis branch has helpful staff who are ready to assist with product questions and issues such as returns, invoicing, and service needs. The store offers the convenience of ordering online for same-day pick up at the branch, free of charge. Additionally, Grainger provides 24/7 support through their 1-800-CALL-WWG hotline. The business boasts an extensive range of products, including items that are being phased out, such as black light fluorescent bulbs. Customers can expect excellent service, as demonstrated by a Maryland Heights store location that went above and beyond to ensure a customer received their needed AC fan motor, even after a mix-up in pickup location. However, the Maryland Heights location was criticized for a lack of assistance when the customer first arrived. Despite this, the customer expressed their intent to continue making future purchases at this location due to the excellent service received in the end. Overall, Grainger Industrial Supply is a reputable business that values customer satisfaction and provides a wide variety of industrial products.
Great place for all your needs, either online or in store. Great products, greater employees
September 2024
Corey helped us out big time today, had quite some AC issues at my Building and we got it all solved same day! Very Proffesional and he helped us understand the details of the items we ordered.
May 2024
I’ve been coming to this location for a couple years now and I am here many times a month! Great staff, knowledgeable and fast!
