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February 2024 by Antonia Wright
They do good work here, i was very pleased with both of my fur babies and i will go again.
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November 2023 by Kellie Hornberger
House of Phideau is amazing: the ladies are funny and kind and they do a FABULOUS job with my 2 dogs who do not like their faces or feet touched. It is easy to make appointments and their communication is also excellent. I am so happy that I found them and that my dogs rush inside instead of fighting me when they realize where they are. Such a GREAT place!!
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November 2023 by Joe Zunich
This was the 2nd time bringing my cat, (Smoke,) in for a shave due to mats because of very fine hair. The ladies were friendly and treated my cat like he was their own. This is my go to groomer!
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September 2023 by Nick Berkeley
Super helpful booking and appointment. It was quick, reasonably priced and my dog looks great.
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September 2023 by Eric Salitza
Phideau is always amazing. My dog comes out beautiful and they have great prices to boot!
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August 2023 by Rachel S.
They were able to fit in a cat grooming on very short notice. Professional service, and they were very quick and very expert with our cat. We'll definitely be using them again if needed!
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July 2023 by Camris Owens
While they are well versed in cutting hair, and can have your dog looking great. However, they are extremely rude, which makes the experience bad. At our second and last appointment I explained that I had a doctors appointment when I dropped my dog off and the lady said what time my dog would be done. I was still at my doctors appointment when the they called and then she called again, while I was still at the doctor. She made a comment to me about not scheduling a groomers appointment if no one can pick up my dog. The reality was that my doctors' appointment was last minute because I obviously needed to be seen, and I mentioned this when I dropped off.Long sad story short they were rude and rough with my dog when I picked her up, the groomer literally dropped her leash, instead of handing it to me, and slammed the door. She did not say a word o me and was really short and mean. My dog's behavior was different after that visit.Another thing about their services that's weird. I asked about brushing teeth and they made a statement of not brushing the dogs teeth when the owners do not brush the dogs teeth, and I was taken aback. I feel like people make assumptions for whatever reasons, but it is beneficial to educate dog owners on how to properly care for their dog, so that the grooming process is a pleasure and treat.There might have been a little prejudice there too. So if you could not careless about how you and your animal are treated, give them a try. But if customer service, relationship buidling, and having a great day are important to you, I do not recommend.I was really sad after leaving that appointment and receiving the news that I received from my doctor, always treat people right, because you never know what they are experiencing.
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July 2023 by Camris O.
The grooming is of high quality but the women are extremely rude. The customer service is what makes the experience bad and they were rough with my dog.
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July 2023 by sadie coons
I was able to get in the day that I called to get my dogs nails trimmed. She did so great and I loved being able to be with him, cause my dog gets quite nervous! Would recommend. Reasonably priced.
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June 2023 by Lisa Leguet
My dog is very difficult to clip her nails. This is the ONLY place that will take her, and she will sit patient now, without snarling or trying to bite. I consider these ladies to be miracle workers
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June 2023 by Cindy L.
Brought my rescue wired terrier in who is only 1 1/2. After bringing her to another groomer where she sat for 4-5 hours only to get a bath. The other groomer suggest we sedate our pup. Not an option for us since we see her getting groomed the rest of her life. I told Chery at HOP our experience and she made sure our Allie got a great cut and experience. Will be definitely be back and would highly recommend.
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May 2023 by Renee Ott
They really did a stellar job on my sister's dog. She smells so good!
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April 2023 by Eagles Wings
They did a good job. When paying with my card I was charged more than grooming fee when I spoke with the owner about it I was told it was probably my bank that did it when I said they don't do anything like that I was told I'm done talking about that. All I can say is beware of the self tipping that happens. Other than that I did like the grooming but the response to what happened was very very rude.
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April 2023 by William Wallace
Awesome shop!!! These ladies are the absolute best? love that I found them here in South city and they are a great local business.
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December 2022 by Erin Adams
I cannot say enough great things about this place and the wonderful people who work here! They made us feel like family. Our 10 year old long haired cat has lost her eyesight and has stopped grooming herself. She was matted to the point I needed someone to help. They got us in same day! Made the whole process smooth and just kept us at ease!Thank you from the bottom of our hearts!
