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February 2024 by Dewa Putu Aldi Sudana Putra
Hi just want to say something from my bad experience was shopping here,,When i just got first come in, no one’s greeting me… but the other customer come in they greeting because they are american? and im not? Its kinda rasist to mebut not this point , im no worries about this.after i selection the shirt etc, some staff just always follow me every single time i go, made me feel uncomfortable…I know i try some shirt etc took long time, but the end of that i bought that!!when i just pay all items that i bring , they whispered each other that he/she talking bad to me , when i already paid, he give me a broken/hole bag , that is totally cannot acceptable!!!I ask them to change it, they said dont have the another, what kind of h&m doesn’t t have more paper bag???He do it on purpose to made me feel bad!I keep paid that said thanks and left,but here i go, GOOD PLACE but BAD SERVICEHis name is ANIEL as i remember (have an afro hair).thank you! I dont want to come here ever again.
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December 2023 by Neva Taylor
I was walking through the mall with my grand and told her that I needed to get a glittering, shimmering, cute colorful dress to dress up in and she said I will help you find it. We went into many clothing stores including her mom's favorite store, and she suggested a few and rejected many. We were passing H&M and went in to look and we found a very nice shimmering dress that flattered my figure and fit the bill for my picky taste. Now I need accessories ?
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July 2023 by Iris Meder
No children's clothing, so very disappointing ?
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June 2023 by Pierre Underwood
Food was good and the vibe is family dinner
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April 2023 by Quintinus Gherardini
Clean and well organized. The staff was attractive.
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February 2023 by Rico Stew
Way more than St. Clair square!!!
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January 2023 by Jay Stern
Great store but once again in the Galleria. The stores close when the street lights come on. What a shame, have to love that metro link, you know the one that is responsible for bringing most of the crime to once pleasant places. I guess the St. Louis Center and Union Station weren't enough. If you build it they will come...
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December 2022 by Lydia H.
I am very disappointed in your customer service! I ordered a handful of items a week ago and accidentally had my old address in (we moved recently 3 hours away). A couple hours after, I realized I sent it to the wrong address. I called customer support and they refused to change my address since it was past the five minute mark! That is ridiculous! The items hadn't even been packaged yet, how was there no way to change the address!!?If you cared about your customers you would be able to do anything for them!! So if you ever order from H&M be sure to check your address before you place your order!!
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November 2022 by Venti Jennings
Tall girl with black hair to the shoulder is the rudest person I’ve ever met in my life. -10/10 customer service. I ripped my bag and asked for a new one. She said “sure” and then proceeded to throw my clothes in the bag in an extremely aggressive manner. When I turned around she scoffed and said “hm.” Like what was the issue? I had a receipt.
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November 2022 by Venti Flores
Tall girl with black hair to the shoulder is the rudest person I’ve ever met in my life. -10/10 customer service. I ripped my bag and asked for a new one. She said “sure” and then proceeded to throw my clothes in the bag in an extremely aggressive manner. When I turned around she scoffed and said “hm.” Like what was the issue? I had a receipt.
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November 2022 by Robert D. Moore
Saw lot of nice things where people from all walks of life who can afford the cost they sell and I bought a straw fedora it looks great on me so no doubt you'll buy what you have sought for, a different lifestyle.
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July 2022 by Janell Irving
My daughter saw some nice things that she liked at the store.
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May 2022 by Nettie Esters
I went with my daughter, I was very impressed by the clothes they had and the service.
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March 2022 by Junelle Miles
Me and my son love this store!
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December 2021 by A Black
I love their prices, and their selection looks super expensive. Shopping online is super easy too.