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February 2024 by Penny Bank
Quick and easy.
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February 2024 by Fred Henderson
Its true i will be back again and again!
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December 2023 by John Landes
Very helpful professional & reasonable
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March 2023 by John Shanahan
Very kind service and efficienti
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January 2023 by Iris L
This is a terrible experience. If I had walked in without the information I collected on my own, with Paula’s professional help, either I would have paid IRS thousands of dollars that I don’t need to, or I would have got rejected by IRS for filling the wrong form and to file tax a second time.Paula is incapable of her job. First she told me I can not claim a treaty, which I can. Then she told me I had to file a different form otherwise I couldn’t claim the treaty, which it’s wrong. I should and can file the form that IRS tells me to file AND claim the treaty. When you asked questions politely because things didn’t look right, she had a tendency to interrupt you saying “I know” when she clearly did not.After you got upset by her inability and poor performance, instead of appearing sorry for causing your great inconvenience, she accused you of being rude because you raised your voice when she ignored you and interrupted you consistently. Now I learned that even if you are unprofessional, keep interrupting people, and never apologize for your mistakes, AS LONG AS YOU KEEP A LOW VOICE, you are a fine person after all. Thank you for the lesson of hypocrisy and irony, Paula.
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January 2023 by Ricardo A.
Paula Abboud helped me navigate a nightmare of a tax return because of remote work, and somehow made it work in my favor. A truly outstanding professional. I’m always filling my taxes here from now on.
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May 2022 by E L
This is a terrible experience. If I had walked in without the information I collected on my own, with Paula’s professional help, either I would have paid IRS thousands of dollars that I don’t need to, or I would have got rejected by IRS for filling the wrong form and to file tax a second time.Paula is incapable of her job. First she told me I can not claim a treaty, which I can. Then she told me I had to file a different form otherwise I couldn’t claim the treaty, which it’s wrong. I should and can file the form that IRS tells me to file AND claim the treaty. When you asked questions politely because things didn’t look right, she had a tendency to interrupt you saying “I know” when she clearly did not.After you got upset by her inability and poor performance, instead of appearing sorry for causing your great inconvenience, she accused you of being rude because you raised your voice when she ignored you and interrupted you consistently. Now I learned that even if you are unprofessional, keep interrupting people, and never apologize for your mistakes, AS LONG AS YOU KEEP A LOW VOICE, you are a fine person after all. Thank you for the lesson of hypocrisy and irony, Paula.
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May 2022 by Ricardo D'O. Albanus
Paula Abboud helped me navigate a nightmare of a tax return because of remote work, and somehow made it work in my favor. A truly outstanding professional. I’m always filling my taxes here from now on.
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May 2022 by Dawn Manzy
Because Ms. Porter always does a great job
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April 2022 by Erika Williams
expertise of my representative. Timeliness of completing my returns
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April 2022 by Anoop Nathoo
I believe hnr block is a great company.
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April 2022 by Steven Barber
I think you do a good job.
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February 2022 by Taimikah Jefferson
I love this office they all are very kind and professional.
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August 2021 by mahshid farahani
Rita O Olisa, tax advisor located in one of the H& R block in western st in CA helped us to file our 2020 tax and she was the least knowledgeable person that we could get!She never advised on how to file taxes, what information to provide, she even didn’t print out our tax paperwork correctly!We received letters from IRS and CA state that we still owe a lot of money to them although we payed the numbers that she came up with in full on May!We are unhappy and disappointed!
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April 2021 by Yolonda Yancie
My agent was quick but thorough.
