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March 2024 by Monique Walker
Please don’t come here unless you want to get screwed. The only taxpayer is JEAN. She is VERY UNPROFESSIONAL ON THE PHONE as well as IN PERSON. I wouldn’t dare get my taxes done here unless I was really desperate. PLEASE DO YOUR SELF A FAVOR AND GO SOMEWHERE ELSE!!!!
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February 2023 by Jenny Melican
Steven Hopple is very knowledgeable and extremely friendly! H&R Block always makes it easy to get appointment. Highly recommend!
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May 2022 by Lavender Lizzy
The tax accountant did not advise me of the price even though the online price indicated $39 , the service was trash, the lack of knowledge and customer service was unacceptable and undoubtedly sub-par. I will NOT be returning!
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April 2022 by Ashley Schaefer
Very humble contagious laugh and knew exactly what she was doing
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March 2022 by Ryan C.
I feel that they did my taxes correctly, but it was very expensive. Be cautious about the H&R Block clear pricing guarantee.
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March 2022 by Marilynn Schneller
We've been using H&R Block for many years and the reason why we keep coming back is for our tax preparer, Jean Chu. She is the best! She explains everything to us and is so thorough and efficient. She takes time to talk to us and never rushes us even though there are a lot of people waiting for their taxes to be done. We couldn't ask for a better tax preparer.
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March 2022 by Al-lena W.
Bad experience. Saw some transactions that didn't match up on the screen that was showed on the sheet printed at the end. Tried getting in contact but got the run around. Had to call their head quarter to get problem resolved. Don't just them. Your money will get ripped off and you will pay more than you should! The professionals here suck! You can find better people and better price for something you can do yourself with the online website. Only plus side is the main customer service people make sure they get your problem solved.
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February 2022 by Ashley Hayden
I feel as if I was overcharged for getting my taxes done. I was not told what I was charged for, the last time I did my taxes everything was explained to me.I was told on the phone a different price. The last person I used explained everything to me. I still dont understand why I was asked about a person living in my household. What if I had a roommate? Infact. I asked Hean that without a proper response. I also dont understand, if I made 18000 why I would not get an advancement. Ive talked to people who use HR block and they couldnt believe how much it cost. They have never had to pay that much. I went to Social Media, I also did research on lawsuits against H&R Block. I should not have been turned down for an advancement, with the money I made last year.
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April 2021 by Judith Stetson
I've used H&R Block for years. Always satisfied.
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April 2021 by Frederick Smith
HR & BLOCK made my experience very comfortable and quick. The women that serve and greeted me we're kind, welcoming, and overall professional. Very experienced tax preparer and very knowledgeable of the tax and IRS field. Most definitely will be using H&R Block in the future ❤️???????
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April 2021 by Roger Rimkus
Angela has been helping us for many years and does a wonderful job. Very thorough.
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April 2021 by Debra Nichols
Our tax preparer was very helpful and friendly.
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April 2021 by Robert Bianco
Angela is fantastic !
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March 2021 by Spencer Trower
I used them a year ago. I don't want to get into the details of my financial situation but the person doing my taxes didn't understand what I consider normal tax rules. When I tried to explain why I could do something with a retirement account he argued and said the investment firm I use isn't tax people and what I was saying isn't true. The funny part about it is the firm I use is vanguard and the advisor I talked to is a CPA, more of a tax person than the guy preparing my taxes at H&R block. I would advise going to a different location or tax company altogether. I shouldn't know more about my taxes than the person preparing them.
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March 2021 by Lakkania Robinson
Well he was a great at doing my taxes but last year was not a great one for me I didn't get my an where is it I going find out what they done her name is Melissa Brammerier and Kirkwood work place she done it but she works across the waters in Illinois but she came in Kirkwood to do stuff it was not done right I'm going to go find out what happen an where is it please help me out some one who reads this report it doesn't look be on H&R Block half
