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October 2024 by Amanda Wethy
DC was amazing and so helpful in my experience
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October 2024 by Chris Owens
Went in to get a look at rings for the first time. Kate Peck helped us and she was phenomenal. Super passionate about helping us make a well informed and feel good decision about an engagement ring. Committing to a ring first day is not something I can do on a purchase so important, but we left feeling really good and informed about what to keep an eye out for. We appreciate the low pressure service and the opportunity to return.
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October 2024 by David Golliday
Excellent customer service ???????
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October 2024 by Kristopher Snellenberger
DC gave me amazing service. Helpful from the beginning to the end of the transaction while never being pushy.
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October 2024 by Jessica Flannery
Awesome people and very pretty jewelry
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October 2024 by Wendy
Helpful and easy to work with. Thanks, DC!
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October 2024 by Dormeshia Haire
Alisha had perfect customer service!!! Please go see her!!!!!
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October 2024 by Ernad Cavka
Highly recommend this location!! Everytime I come in the team is always super helpful and nice! Definitely will be back!
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October 2024 by Melissa Gittemeier
DJ was phenomenal!!!!
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October 2024 by Chavonna Johnson
If I could leave 0 stars I would. I took my ring to the store for routine cleaning and inspection. Although, I was aware that I was overdue for my inspection. I was greeted by two ladies as I entered into the store and told them I would like my ring inspected. One of them proceeded to look up my information and a gentlemen by the name of DC asked why I was past due for my inspection. I revealed to him that I was with child. DC then told me that pregnancy was not an excuse and that I would be charged $50. I believed that his comment was insensitive and discriminating. I told him I understood that if there was a flaw with my ring that there was a possible charge. However, DC stated that it was policy to charge me $50 since I was past due for my inspection(in which was later revealed to be untrue). I asked him when the policy changed and that I was not notified of the policy change. Furthermore, I told DC that I did not appreciate the matter in which he was conducting business with me. DC replied that he was only joking with me. However, I did not find his tone or mannerisms funny or joking. I believe that all business and interactions with customers should be professional and respectful.
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October 2024 by Charlene Herman
For DC and the whole crew at West County Mall…Alisha, Austin & Pops Darryl. Thanks for everything!!! :)
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September 2024 by Stephanie
DC was awesome and respectful fully attentive to my needs was very nice and extremely generous and helpful thank you so much I won't be going to buy jewelry anywhere else anymore just to you
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June 2024 by Jay-Anthony Pollard
Alisha, was amazing excellent customer service!!?
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May 2024 by James Massmann
Jenny was very helpful and efficient. Thanks!
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May 2024 by Jeri Lawson
Alisha is amazing!! She was so sweet, down to earth and helped immediately. She answered all my questions and made the process so simple!
