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March 2024 by Herman Singh
I can see why there was no one in the drive thru. It took 25 minutes for me to make a deposit and some 10s and 1s, and I saw almost 10 other people go inside and get everything done before I even got my receipt for the deposit or my change. I don’t mind waiting if it’s busy, I can understand that, but why does it take SO long for a drive thru? Jefferson Ave is best location out of any of the others in Missouri, NO CONTEST. And they are small and don’t even have a drive thru.
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May 2023 by Corey Stamos
thank you this bank saved my life. they cashed my check when i needed money to get back to springfield.
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November 2021 by Joyce
I love this bank and the people. My 4 stars is due too line password issues lately.
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September 2021 by 314bigblack
Don’t do it..These people are the worst..Rude and ignorant go somewhere else
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March 2021 by Luigi C.
This is the worst bank I've ever done business with. They are extremely rude and disrespectful. I will spend five of the fifteen minutes I have on the radio each week blasting this bank for the way I was treated.
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January 2021 by Hiedi Hi
No signature loans
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July 2020 by Nnamdi I.
An employee, that works at this bank, has poor values. The employee that I am referring to is Ed Campbell. Ed is a Vice President at one of your branches in the Saint Louis area. On our neighborhood app Ed has expressed hateful and racially insensitive comments towards my fellow neighbors and I. These comments referred to us terrorist and other demeaning comments that used profanity. It is extremely upsetting that Jefferson Bank Trust employs people who have so much hate in their heart. You website mentions that your bank values customer relations and that you all excel past relations that other banks have. I find that hard to believe when people, like Ed, are managing your banks. It's a shame that people, like Ed, are the face of Jefferson Bank Trust. I would not bank here. This bank does not hold its "Customer relation" value as they claim.
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August 2019 by artphanto
ATM machine didn’t work
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June 2017 by Russell Oliver
Straight forward and quick. Cash your checks from work for free. The clerks are very courteous and helpful
