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February 2024 by Steve Fischer
Went out in the snow to get my daughter earrings for a dance the next day got there a half hour before they were supposed to close. There was a customer shopping but the two rude workers locked the door and refused to let us in and told us they were closed even though the other customer was in the store. Terrible customer service and will not be shopping with them again.
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December 2023 by Katie Nellesen
Service was great. Selection was okay. I think it’s time for some fresh jewelry ideas
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September 2023 by linda czech
This store is amazing. Excellent staff. Love love love the jewelry
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August 2023 by Crystal Kimminau
Brought my friend here for her BDAY and we had such a fun time making her a special necklace for her birthday. The staff was so nice and never pushy and very helpful in picking out the perfect birthday set. Thanks ladies will definitely be back.
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July 2023 by Adrianne Meyer
Went in to get a necklace fixed they no longer had in store but Kelly went ABOVE AND BEYOND to help with my prior purchase and help with the problem. She was so patient and efficient. I was there with my 18 month old ( who is always on the move) and their service exceeded all my expectations. I will come to this location each time without a doubt! Thank you for the service recovery with a new necklace and your patience ❤️
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June 2023 by Piper Linder
I have a fantastic experience every time I’m in this store! The workers are always so helpful. Shoutout to Sierra (so sorry if I’m not spelling that right) for taking the time to search through the back to find my ring size so I could feel special on my graduation day!
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April 2023 by Shelly Nikki Lynn Rushing
So incredibly thankful to shop & support her foundation. Also, her designs are just tooooo cute!!! I wanted them all. Also, on site engraving! ???
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April 2023 by Nikki Lynn Konert
So incredibly thankful to shop & support her foundation. Also, her designs are just tooooo cute!!! I wanted them all. Also, on site engraving! ???
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November 2022 by AJ D.
My friend was selected for a birthday color bar party and so I went! I had never been to a Kendra Scott store before, but have interacted with a number of people who have spoken very highly of them. So, I didn't know what to expect and I had never heard of a color bar! The party was from 10-11am and it was pretty cool! They had champagne and snacks for us. I think the sales they gave us were store wide and not solely for the birthday party, but it was still nice. 30% off the whole store, then select tables were 25% off. I also heard that for your birthday you get 50% off one item. I'm sure there are exclusions. ALL the women that worked at this Frontenac location were super friendly and helpful! I think the service is what really took the cake for this experience. They aren't pushy for sales, but more inviting and getting to know a little bit about you on a personal level verses the regular "this is our sales pitch, lemme know if you need help" schpeal. Nice work ladies!
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July 2022 by Hannah
The staff was very friendly and helped out a lot. I got this gorgeous necklace from here. Great place for jewelry!
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June 2022 by Jackie Reinsmith
Buyer beware! They don’t give refunds when you buy in store!! I boycotted this brand years ago when the two necklaces I bought for my daughter turned within a month. Now they sell fine jewelry, so I thought I would try again and buy her a gift for her 19th bday. Bought a gold ring on Friday, she didn’t like it, returned it on Monday! No refunds..store credits only! How does any store get away with that this day and age! I even told the sales girl that I was buying it for my daughter’s bday and can I return it if she didn’t like it she said sure…. But didn’t say for store credit! Now I’m stuck with a store credit I don’t want… my own fault I guess but I had no idea! Deceiving I think… ?♀️
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May 2022 by Andrea Eftimoff
Kendra Scott and the staff that work at this store are AMAZING! The staff is so helpful and accommodating. They make you feel special as a customer and take time to make sure you're going to be happy with any items you purchase.
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May 2022 by Ashling Ryan
Beautiful jewelry and the staff was helpful and kind.
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April 2022 by Gregory Forck
The birthday 50% discount is great. My wife loves the jewelry and Half off helps the pocket book. They do also have good promotions as well. Nice store in a fancy mall.
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January 2022 by lily hastings
Stevie was and amazing worker and made the process of picking out a necklace very smoothly! Overall she was amazing!
