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March 2025 by Donna Hartz
Don't know why it says I was there. Probably to get the address so I could find something else on Watson. Haven't been there since I quit driving
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March 2025 by Bruce Hagy
Inventory was incorrect, waiting on shipment
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March 2025 by Douglas McDaniel
I had a disappointing experience at Kohl's recently that I feel compelled to share. My wife is a loyal Kohl's credit card holder, and I was looking forward to shopping there.
Upon entering the store, I received a cash gift card coupon from an employee named Angie. I was excited to use it but soon encountered issues. While discussing a Nike shirt with noticeable wrinkles, I asked if I could receive a discount due to the condition of the item. Angie's response was that I could simply wash it to remove the wrinkles. This seemed unreasonable, as I would be purchasing a shirt that was not in perfect condition.
While waiting in line, I realized I had lost the $5 coupon I received upon entering. I approached Angie for assistance, but she claimed not to remember our prior conversation, despite having discussed various store sales in detail. This lack of recognition was incredibly frustrating. When I asked to speak with a manager, Angie suddenly wanted to help, but I felt I couldn't trust her at that point.
When Brenda, the manager, arrived, she offered a brief apology but did not address Angie's behavior or provide any real solutions. It felt like a missed opportunity for proper customer service. Overall, it was disheartening to receive such treatment over a $5 coupon, especially at a well-known retailer like Kohl's.
I believe it may be time for a reassessment of the management and staff training at this location. Angie’s approach was unprofessional, and Brenda’s lack of support only added to my frustration. I hope my experience leads to improvements in customer service for future shoppers.
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January 2025 by Sammie Brison
Great today! Lots of good sales!
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December 2024 by Laura Johnson
They had the products we needed. And we had a couple people helped us which was nice.
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December 2024 by Christine Oliver
Nothing to really say, I just look around areas that I need to go to...sometimes I find someone to help me, sometimes not,,,sometimes you sense they don't want to be bothered and sometimes not,,you are really mostly on your own there
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November 2024 by Kathy Bachmann
Kohls is a pleasant place to shop, but don't count on using any %-off coupons you may have received. The exceptions to the discounts are numerous and you may not know until you are checking-out.
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October 2024 by Cheryl Presser
I found a few items.
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October 2024 by Patricia Robert
I returned some items yesterday. I hate the returns being at the same place as the checkout registers. The clerk was friendly and supportive, but told me one of my returns wouldn’t be at the price I paid because I used $5.00 in Kohl’s cash.
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October 2024 by Pam
Disappointed that I didn’t get a receipt for my cash credit card payment
Disappointed that I couldn’t use my 30% discount in my women’s tennis shoes
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August 2024 by Marc Schibig
Service was fantastic. TY
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August 2024 by Kassi Anderson
Only two elderly women at checkout in the early mornings. Spent total of about 50 minutes between waiting in line, and checking out with a return and to purchase a few things. Horrible experience because i am disabled, and standing for longer than a few minutes puts me in a great amount of pain. The two checkout women are there every morning. There needs to be at least 3 checkout people in order to have a streamlined experience. Their quality of products has greatly diminished. I have had to return 3 different batches of sonoma brand tank tops because they shrink 2 sizes in the wash, without the dryer. Extremely disappointed with kohls recently. I have had To return most things i have purchased in the last few months. 2 thumbs down fir quality and service. Do not purchase SONOMA shirts! They will all shrink!!
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July 2024 by Josh Smith
Racist And just simply Profiling At Its Worst. Not Sure If It Was Because The Color Of My Skin Are Because Of My Work Clothes I Had On But I Can See An Lawsuit Coming Against This Kohls And There Employees In The Near Future.. Mark My Words....So I Came In This Kohls After Doing An Lawn Job Near By I asked an employee for direction to the baby department she directed me over there, then comes over shortly after asking am I finding sizes alright.I told her yes im fine an other customer told her he's actually helping us with size and fitting as we were talking about how a few items would fit a bby boy with thicker thighs .They Same Lady Employee nd there lost prevention guy followed me through the entire store made small talk with me about bby clothes As I Browsed nd attempted to shop Around For My Self I Spent Over N hour In The Store Shopping trying on items nd checking out the different departments because really it's my first time shopping in kohls because we don't have Kohl's where I live ...All Of Sudden as Im looking in the shoe department checking out shoes the lost prevention Guy and three police come over nd are staring directly at me entire time I'm trying out shoes ,So I Continue to browse around nd take my time Just Waiting and wishing For Them To Actually Approach Me And Say Something So I Could Simply Pull Out Stack Off Money And Show Them I Can More Then Afford My Basket Of Item's But They Never Say Anything just stare nd follow me around and made my shopping experience uncomfortable as possible ...So As I Proceed To The Check Out Lane They Followed Me Over That Way So I Simply Walked To The Front Register Pulled Out A Pocket Full Of Hundreds And Fifty's Nothing Less And Stated To Cashier Her You Go I Was Gonna Purchase These Items But You Can Just Put Em Back Because Your Fellow Co Workers Has Made My Shopping Experience Uncomfortable by Profiling me nd stalking me through entire store they even call police to help em profile me so I'll simply take my hard earn money nd spend it else we're.....the cashier basically confirmed that they were Profiling me and apologize for it she said I'm biracial so I understand....If you black and wanna spend a nice amount of money on a nice amount of items I don't recommend coming to this Kohl's they will treat you like your gonna steal no matter what ....like if I was gonna steal why would I spend an hour in your store trying pants on in dressing room and all of that ? Doesn't make sense to take that long ... I would come get in get what I want nd get out if the goal was to steal 🤷
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July 2024 by Amanda S
I don’t know why I would ever expect a lovely experience.
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July 2024 by Paul McKnight
They lure you in with 30 and 40% off coupons that apparently don't apply to anything they have on the shelf. Everything is overpriced with the idea that once you take off the 30%, it will be normal price. But when you get to the register, they go oh yeah sorry it doesn't apply to anything we sell.
