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January 2024 by Celeste Miller
If I could give it a 0, I would. How is that online says this place opens at 11pm? It’s is now 11:28 and the door are not open and light are out. Hire people who are on time to work. THIS IS RIDICULOUS!!!
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November 2023 by Beware of Darkness
I really wanted to buy a Rangers hat for the World Series. I stopped in at 1:15 in the afternoon on a Saturday, and the doors were closed and locked with an employee inside. I understand sometimes systems can crash, but this isn't the first time I've come to this location to find they were closed during advertised business hours. I went to a different hat shop a few doors away and got what I wanted. I'm not going to bother visiting this location anymore.
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October 2023 by Danny Guenther
This isn't a 1 star for the store but a 1 star for the hats. It's been at least 10 years since I bought a hat from lids. Just bought a new one and the bill is like paper. You can't mold the bills on these at all, they just bend. Lids used to have much better quality hats and they still sell them for ridiculous prices. Will not buy from lids again. Terrible product.
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August 2023 by Anthony Hemphill
Mediocre at best. They have "some" cool things, but overall there many jay store that have a way better and bigger variety
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May 2023 by Paul G
Very nice crew..they helped and kept checking back with me
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April 2023 by Tamika Staten
System was down but felt discouraged by employees from even looking at hats.
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March 2023 by yashica simon
So I'm in Saint Louis from New York City on holiday and I wanted to make sure I took something back that represented your estate so I went to lids and got me a angry bird Saint Louis hat and the young man rocco monogram to my name on it the customer service was spectacular and I will be back again thank you rocco and lids
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February 2023 by Nina Garcia
Dope place!!! Very helpful
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January 2023 by Anna Smith
Took our company shirts in over the weekend and was told they would have them done Monday morning if we wanted to come in at 9:30 (they open at 10:00) they would have them done and to just come in. We really appreciated them letting us come in early to get them. I showed up at 9:37, the gate to the store was open, I stood at the front desk for 20 minutes and an employee came out and asked if I could wait outside next time. I told her I was told to come in at 9:30 to pickup. She said “I wasn’t here this weekend”. Paid for the shirts, came back to get the last one we needed embroidered and said if they were not done yet that is fine I will wait. She did not say a word and continued scrolling on her phone. She handed me my bag without saying a word. I’ve had a handful of rude employee experiences and this was definitely one of them.
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October 2022 by S “Mahnn” Williams
$60 for a fitted smh
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October 2022 by Stan Marshall (roundone)
Didn’t have what I was looking for.
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September 2022 by Lewis Isom
Store too small which causes for no social distancing
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April 2022 by Paw pa Jay
Good hat spot, I got all my ball caps from there
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February 2022 by Donald Crigler
I've been a lids customer since day 1 and they never let me down. Check out the embroidery I had them do on these hats I purchased recently! ???
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January 2022 by Fonda Dean
It is a shame when the hat shops in your town only have only have the hats that represent your cit. Your city it really seems like you should have a large variety of hats all different teams all types of sports I won't go back there again everybody doesn't want to wear the same thing
