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September 2023 by Pamela Shucart
I’ve been taking my car to Master Auto Repair for over 10 years! They are amazing!!! Best mechanics in town~they keep my 16 year old SUV running and I don’t have to worry about anything! Lori and Angie keep the shop running smooth and make sure I have a loaner car if I need it! Thank you!!!!
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August 2023 by B B
This place was recommended to me by a friend, and I'm so glad he did. After 3 months of my engine slowly deteriorating, I knew it was time to take it in but didn't know where. The shop by my house wasn't able to diagnose anything wrong. The dealership was too expensive and didn't have loaner cars available. I do community mental health, and the idea of my car breaking down in some of the neighborhoods I travel in was... not good.I called Master and was able to schedule an appointment and a loaner car. When I arrived, my loaner was already pulled up and waiting for me. The women inside were able to get me checked in quickly and I got an estimate that afternoon. There was a lot wrong as I suspected with the car, and Lori explained everything thoroughly, telling me what were immediate repair needs and what could wait. I opted for the major repairs and was pleasantly surprised when my car was ready to go the very next morning. The lack of disruption to my schedule meant everything and took a lot of stress off. Now, the car runs smooth like buttah! I highly recommend the team at Master.
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July 2023 by Mason Dahl
Could not ask for better customer service and mechanical expertise. Angie is always a call away and the technicians are exceptionally knowledgeable. Their prices are very affordable, but I would pay double for the peace of mind they give.
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June 2023 by Dave Conant
I was in for an emissions test, had allocated 20 minutes, and barely had time to start an article when the car was ready. The whole team is personable, professional, and a pleasure to work with. Prices are reasonable, and explanations are understandable.
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May 2023 by Kyle Seaman
This is far and away the best shop to take your vehicle due to the care factor and professionalism of the team. Recently had a nightmare situation happen where a corporate quick oil change change company didn’t put oil in my car and started the engine. This caused irreversible damage that Masters was able to diagnose. The owner Lori along with Angie and Tony all personally helped me through this challenging time dealing with their insurance company. If you are considering a repair shop, this is the best place in town. They stand by their work and will shoot you straight. Can’t say enough good things about this business. Would give a 6 out of 5 stars if they would let me. Would suggest avoiding quick change oil/tire shops. Take your vehicle to the pros at Masters for routine maintenance (including tires) all the way up to a full engine rebuild and anything in between. I’ll be a loyal customer for life.
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April 2023 by Susan Oakes
Master Auto Repair of Webster Groves has provided excellent service, at reasonable prices with work done well, correctly, and honestly.
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March 2023 by Yvonne Lowe
They were extremely helpful, got me in the same day I called for safety and emissions. I would recommend.
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February 2023 by Kevin Vardeleon
I have gone to 5 Mechanics over a 24 year period before finding Master Auto Repair of Webster Groves and now I won’t go anywhere else. They give transparent and practical advice and always do a great job. Their main concern is fixing their customer’s vehicles not padding their repair costs. They are friendly, treat you like family, have the option for loaner vehicles and always let you know what needs to be repaired or watched out for in the future. I will never go to another mechanic as long as I can!Services: Tire rotations
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January 2023 by AZ
The personable advisors and mechanics are some of the nicest folks to work with in town. We are still working on finalizing issues I've had on my truck. But I feel confident enough to give them a review they deserve.
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November 2022 by Grace
They’re just the freakin best. I don’t ever want to go anywhere else. Angie is so helpful, efficient, and kind. When my new car failed emissions, she went above and beyond explaining everything to me very well. The first time I called to schedule an appointment, they were able to get me in the next day. When I came for my retest, they were able to schedule me the same day. Both times I was in and out very quickly too. Also, their phone number gets text messages which is so convenient! And they have coupons on their website(: It’s literally the perfect place.
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November 2022 by Kat Martin
Really positive experience here. I needed a tire replaced, and also needed my ignition checked out. Angie texted me as per my stated preference when I made the appointment online, gave me quotes, and just generally made me feel like I knew what was happening. She kept me up to date via text. When the ignition issue didn't require the deeper inspection she'd quoted me for, she cut the inspection price way down. Everything was done quickly and the price was really reasonable, much less than I'd feared. I would definitely bring my car here again.
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October 2022 by Kimi Weber
My son and I have been going to Master Auto Repair in Webster Groves for years and we really like them and Trust them. Great service and and they really know what they're doing. They go above and beyond to try to help in every way they can.
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September 2022 by Teri Lyons
This mechanic is reliable , fast and his prices are competitive. Ive gone to a couple of other shops and there are a lot of crooks out there. It's refreshing to know there are still some honest guys left.
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August 2022 by Lesley Jackson
These guys always take care of you & your ride as if you're family. I had a performance car that was frequently serviced here & kept running like new.
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August 2022 by Janis Taylor
My son recommended this auto repair to me. I had serious structural problems. They gave me a loaner car, finished about 5 days ahead of estimated repair time. And, completed all repairs below estimated cost. Women owned and operated business. Rare in the automotive repair world. I will be a repeat client.
