Matt Stark: Allstate Insurance is a well-regarded agency located in St. Louis, where the owner and his family actively participate in the community. Reviews highlight the agency’s excellent customer service, particularly praising a staff member for her helpfulness and patience. Clients appreciate the agency's responsiveness, honesty, and professionalism in handling various insurance needs. Matt and his team are described as knowledgeable and customer-focused, providing multiple options tailored to individual requirements. Long-term clients express high satisfaction, recommending the agency for its great service and friendly atmosphere. Additionally, the agency is recognized for its support of biking, further engaging with the local community. Overall, Matt Stark: Allstate Insurance is celebrated for making insurance straightforward and enjoyable for its clients.
Today I worked with Ann to make some changes to an existing policy. She was an absolute delight. She accommodated my every request with a kind demeanor and perfect professionalism. I wish I could give another star just because of the level of customer service. 10/10 recommend! Thank you, Ann Nichols.
February 2025
I hope Matt Stark’s office knows what a treasure he has in Ann. Every time I call she is helpful, patient and sympathetic. I am always shopping around for insurance because with three male drivers under 25 insurance is expensive but Ann keeps me where I am at for now.
February 2025
Customer Service Manager Ann was excellent. She was quick to responded to my issue and quickly resolved said issue.
