NAPA Auto Parts provides reliable auto parts and excellent customer service in the greater Saint Louis area. Customers appreciate the quick and knowledgeable staff, who go out of their way to help, whether by offering advice, assisting with installations, or lending tools. One customer praised an employee for being witty, helpful, and knowledgeable, especially when installing headlights in cold, dark conditions. The staff is known for their kindness and willingness to help stranded customers, as demonstrated when they lent a jumper pack and tools to fix a loose connection on a truck, even without expecting payment. While inventory may sometimes be limited, especially for specific items like hubcaps, customers find the staff friendly and helpful enough to return. NAPA’s commitment to quality and customer care is clear, with options for curbside pickup, delivery, and in-store shopping, making it easy to get the parts needed for cars, trucks, farm, or marine vehicles. The store also offers refunds without hassle, reflecting their customer-first approach. Overall, NAPA Auto Parts is recognized for its knowledgeable staff, helpful attitude, and dedication to getting customers the right parts quickly and safely.
This place had what I needed but the guy person behind the counter keeps hitting on me and I hate that
June 2026
Ryshard was such a big help to me when I came in. He was patient and very knowledgeable! I received EXCELLENT service from him and I will return to this location whenever I need help again with my vehicle!! Thanks again!!
June 2026
Ryshard was awesome. He was knowledgeable, friendly, and helped me with parts lookup and even researched a few things for me. NAPA did a great thing by hiring this young man. Truly stellar service, it’s not every day you get customer service this good. Appreciate the help!
