National Emerald Club
Car RentalHours:
10168 Natural Bridge Rd, St. Louis MO 63134 Hours
Tuesday
4:00 AM - 12:00 AM
Wednesday
4:00 AM - 12:00 AM
Thursday
4:00 AM - 12:00 AM
Saturday
4:00 AM - 12:00 AM
About National Emerald Club
National Emerald Club at St. Louis Airport is known for providing good service, friendly staff, and a helpful attitude, especially under new management. Customers appreciate that, despite low inventory caused by a recent storm, they can still get the vehicle they want. Staff like Nick, Sam, and Ramses are recognized for going out of their way to assist and making the rental experience positive. The process at the gate can sometimes be slow and confusing, with long waits and limited communication from staff. While most customers have a great experience, some have encountered rude and poor service at this location, though customer service has responded with refunds and efforts to improve. Overall, many loyal customers continue to choose this rental company for its helpfulness and attitude, despite occasional issues. The business is seen as the best rental option at St. Louis Airport by many.
Most Recent Reviews
June 2025
Even if their inventory was low due to the storm a few weeks ago, they were able to give me the type of vehicle I was looking for. Thanks for the good service. Loyal EE
August 2024
Rental cars are a necessity for travel. Service is better here than most big cities.
December 2023
Nick is a great man who went way out of his way to help me deal with a complication on my end. Made for a much better start to Christmas than it would have been otherwise.
More Comments(74)
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