Neighbors Credit Union is known for its professional, helpful, and kind staff who provide genuine service to customers. The team is attentive and eager to assist with any questions regarding accounts. Staff members, such as Ms. Hall and Ms. Bell, go above and beyond—working late to ensure issues are resolved correctly and investigating fraud thoroughly. The security at their locations is also professional, making customers feel welcomed and safe. Customers appreciate the prompt and excellent service, especially in urgent situations like replacing compromised credit cards or setting up special accounts. Overall, Neighbors Credit Union delivers reliable, compassionate, and efficient service that exceeds expectations and creates a positive experience for clients.
Always a wonderful experienced I have been banking here for a while at Jennings Branch and they are always professional and courteous!
April 2025
Staff were very professional, helpful and very kind to me. You can’t get this most times from customers workers and I truly appreciate this kind of genuine service.
May 2024
This credit Union does not help with building credit
