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April 2024 by Marlene W.
04-22-24: Posted a review on NTB website on 04-20-24. Had an oil change on 03-18-24 and I was under the impression the shop would top off fluids in the car. My mistake -- they do not. I later learned today that you have to specifically ask that mechanic check levels. You'd think they would automatically do this as "good customer service". Getting to the point, my car ran hot and the radiator was EMPTY. In addition, asked the shop to check engine mounts -- mechanic said they were "good". However, another shop said: ALL 4 MOUNTS were bad and needed to be replaced. SMH, bad information and no information is unacceptable. Going forward in the future, I don't feel comfortable to have any more work done by NTB.
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March 2024 by paul stroud
Amazing guys very helpful
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March 2024 by Me Me
Fast enough,accurate, non discriminatory, respectful , to my cousin and I as females , price matching too
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March 2024 by Undisputed King
Work was done well but it took 7 hours to change 4 tires. Never again.
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March 2024 by Provision Electric
Very welcoming and nice got me in right away and did a great job
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March 2024 by ꧁strrymxxns꧂
Thank you Howard for the amazing service ? will be coming back
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March 2024 by Toni Brooks
I had a piece of metal (shaped like a nail) plunged in my tire. My Husband called in to get my tire plugged. Thanks to Howard who was very helpful and very pleasant to work with he got me taken care of and sent me on my way. Thank you again NTB for your quickness and efficiency!
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February 2024 by Evelyn Paster
Sam greeted me and my son with a great smile nice personality knowledgeable of the product and was quick and efficient and Darius the tech he came to let us know how long the service was going to be he came to us with a great smile had a pleasant personality….. all the guys that work there was AWESOME definitely they all deserve a 5 stars rating for there great customer service and great personality.
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February 2024 by Charlese Anderson-Dowell
Some of the most honest guys? Took my car in for several things to be repaired. They could have easily taken my money. Some things I did not need, and they were honest enough to tell me. I'm so grateful, thank you. I appreciate your exceptional service. Thanks!!
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February 2024 by Mercy Ja
Exemplary service.
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February 2024 by Jennifer C.
For $40, I was able to get the tire on my SUV repaired! Randomly caught a nail in my tire and it was repairable. NTB is one of the few places open on a Sunday, thank goodness! I arrived at 11:13a and was on my way by 12:40p. Staff was friendly and knowledgeable. Waiting area was clean and comfortable. Location is next to a McDonalds, Wing Stop, Starbucks and Quik Trip. Couldn't have asked for a better result.
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February 2024 by Nadia G.
I had taken three interstates to get my child to an appointment at the Cardinal Glennon clinic on Thursday. As I was getting onto West Florissant my tire pressure sensor went off. I was able to drop my car at NTB, make it to the appointment in time, and pick up my car after the appointment. Howard was working that night. He was a relief to a stressful situation. More people in customer service should be like Howard.
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February 2024 by Howard Small
I love this place
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February 2024 by Kandula Satish Naidu
THEY ARE GOOD INTERACTION WITH THE CUSTOMERS AND GREAT AT WORK. I think it is the best place to get the vehicle as safe as return like mother hands
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February 2024 by symiah renee
Richard took great care of me
