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January 2024 by Mar Ander-NormanP
Very poor customer service!!! The guy with the dreads!! Tonight 12/30/23, 730AM-900PM store hours. We had a leak tire. We pulled up, doors were locked (maybe for his safety), with the OPEN sign still on, and not even 9PM yet. We purchased what we needed and realized we needed a plier. Went back to purchase a plier, door was locked again and he tells us that they don't have lenders and we will have to buy. Not expecting a lender.. we wNt to buy what we needed.
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January 2024 by Matthew Pople
Quick service
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January 2024 by Mike
The area is all I need to say. Lock the car and hide the kids.
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November 2023 by Terry Bennett
Great experience here, I got a box of spark plugs but there was one missing, so I went back up to get the last one and the manager working gave me one. no muss, no fuss.
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September 2023 by Andrew Belmont
Tom could not have been nicer and immediately saw a hose popped off and fixed it. Thanks again!
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August 2023 by Jamie H
Dane was very helpful, informative, and friendly.
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July 2023 by Angela Dains
The staff here are unprofessionalThey will sell u parts and put them in that only good thing but they are not perfeshonail other wise there very Inprorit and made me feel very uncomfortable and asked Inprorit question. I was never so glad to get out of there and by far it was not a good experience. And I was stuck till I had to waite for the ghy to put the air filter back in may cat and the screws where they belong. So I could be safe driving.I was so glad to leave and I fear for eny female's that may come in to this store . Because everything was said out side the store I had no. Witness. To it but I was very much uncomfortable ?
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July 2023 by Bespoke Painting Services
Dane and Kent were a big help as are all the crew Always got the stuff u need w a smile. Highly recommend
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June 2023 by Jennifer Thomas
In and out! The customer service counter has great guys with knowledge!
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May 2023 by Jasper Spencer
I came in for a check engine light and AUSTIN was incredible. He was friendly and explained exactly what the graph meant and it ended up being like a $30 fix I could do myself. 10/10 would return.
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January 2023 by Toscha Jeffries
I brought an alternator from their store on Natural bridge an month ago, alternator was no good the guys in the store on page tried to tell me it was my car that caused the alternator to go bad, they really didn't want to honor their lifetime warranty on the part. So quick to turn you around on their faulty parts. I will never purchase anything else from o'reilly's period.
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December 2022 by Joshua Cox
You would think grown men would know how to be professional and not be rude at their job... It's amazing to see Grown men like that. But the Asian dude was super helpful. Ask the guy with the dreads where something was and he said over there somewhere and just kind of flicked his hand up lol. And this is a grown man.
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November 2022 by Kelly Robertson (Ellymay)
They have friendly staff that can trouble shoot a problem or suggest a fix for your car needs.
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October 2022 by Bandana Maret
Customer service outstanding return policy outstanding recommend absolutely
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August 2022 by Floyd Thomas Landrum
David did a great job explaining things to me looking them up and helping me I appreciate it and I will come back
