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April 2024 by Kitty Ford
Good people helpful
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April 2024 by Cruise Planners Sharon Manzy
The general manager at Papa John's Kent is outstanding! He went above and beyond to fix an issue with my order. Great customer service and professionalism make this my go-to Papa John's location.
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March 2024 by Chad Spilker
I drove to the store to pick up my order. The guy at the counter asked my name. I gave it to him. I was told they didn’t have an order for that name. I figured I called the wrong store. Unfortunately I left my phone at home. So I drove back home to get the phone and found out that I was at the right store. So I had to go back to that store and tell them my name again. They had my last name correct, but instead of Chad , they had it as Chen. Which is close enough that he should have caught it the first time I was there. So I finally got the food home to find out they forgot a topping in the pizza, but were still charged for it. These are lazy mistakes that shouldn’t happen.
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March 2024 by Randy Cash
They're always forgetting something. Not super friendly. I think we're done with this place. They are very consistent at being well below average.
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March 2024 by STL Riduh
Pizza was barely cut. The toppings were all in one spot, and the guy making the pizza said he was in no rush he gets paid by the hour.
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February 2024 by Pat Fague
The one at Gravois and Loughborough show me they would only deliver I couldn't pick one up I asked him to deliver it to me in their parking lot and they watch me out the window as people went in and out the store Friends of the employees and left my pizza sit there for over an hour and then finally brought it out to me and wanted to charge me full price for this cold nasty Pizza no thanks never again
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February 2024 by Celsi Lyons
Fast food pizza is a 5-star for taste and quality. I don't agree with all 7+ workers not having any gloves or hair coverings while handling the food (from prepping dough, applying toppings, cooking, boxing, etc). I even watched a worker handling the dough scratch his greasy, sweaty hair multiple times while waiting on my food. When I asked why no one had gloves on and pointed out the employee touching their hair, I was told, "It's their protocol" and that "the oven gets really hot." This has been the "protocol" I've seen on more than one occasion.Kid-friendliness: Extremely small lobby, not much room to bring anyone extra in with you, but you could if you needed to!Wheelchair accessibility: They do have an option where they can bring your food out to you! Unsure about a handicap parking space though.
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February 2024 by R G
This place sucks! Do yourself a favor and order from somewhere else!!
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February 2024 by Izabela Omerovic
THIS IS UNACCEPTABLE. Waited for a hour late, food was cold, service was horrible and pizza topics were all off!!
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February 2024 by T Love
Was hopeful to have a good experience even though the reviews were not good.The bread sticks look like deformed alien legs and the pizza was super greasy and could hardly hold it up.Needless to say...yeah... definitely won't be getting anything else from here.
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January 2024 by Nyssa Matter
Food was not good tonight. 10-15 minutes late and disappointing. Staff had no urgency and were on their phones instead of helping customers. Not only was our pizza late past the estimated ready time, it sat on the shelf for 5 minutes while we were ignored by the cashier/staff. Cheesesticks were burnt on the bottom and this pizza is comical. Horrible half and half offering.
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January 2024 by Kyle Villhard
All normal except the crust is burnt, the pizza wasn't cut fully or evenly. The complimentary peppers looks gross! One of them was just the stem! The butter was upside down leaking into the box. Literal grown men and they completely failed at their jobs!
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January 2024 by Sean Siering
Workers tonight verbally abused me, threatened me and made reference to my race, manager did not correct their behavior.
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January 2024 by EeJay !!!
This restaurant is trash!! And corporate hasn’t done nothing!!!
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December 2023 by Daron Scates
Everyone here is always friendly. I come as a delivery driver, and feel like family.
