-
January 2024 by Matt OBrien
Great store helpful friendly employees
-
January 2024 by Will Christensen
I have been coming to this store for 4 years now and have never went anywhere else. The owner is amazing and genuinely cares about her customers and their owners! ?
-
January 2024 by Deborah Schuette
Great variety of pet supplies and great prices! I love the coupons!
-
December 2023 by Debbie M.
Up until today, I would have given this store a 5 star rating because of the history of old employees, but now I have met one of the owners who was as rude as they come. I have always brought my 2 GS's in to bathe them - no problem. Today, I waited for them to clean the area and took 20 mins. to bathe one - according to her (Melissa) and she wanted to bring another dog in the same cubicle. I questioned her decision, especially with 2 Shepherds and nowhere to leash the other. MY GS's have never picked a fight, but have been attacked by other dogs. She wanted me to leave one unattended in the sink and take the other to the car! As I was rushing to get the other one bathed, she told me she was bringing the other dog in. She told me they always use the cubicle for multiple dogs which is a lie. Then she told me 5 people were in line- another lie. After rushing through my 2nd dog, I saw the next man enter with 2 medium sized dogs, not one, neither that could use the smaller sink. She kept telling me it was Christmas and everyone wanted to wash their dogs. I guess that means my dogs don't count when they wait patiently for others to get their dogs bathed. It's first come first serve at this place and I had prepaid time, but she didn't care. Then she lied and said I was there an hour. Her customer service stinks because all conversations were done in front of other customers. Funny, I just bought $150 worth of merchandise yesterday from this place and usually spend twice that per month. She should bring back the old employees and manager or call them to find out what real customer service entails. I guess today she was all about how much money she could make at the drive through. Wonder how much insurance she carries to cover dog attacks due to her decisions. Bye, bye!
-
November 2023 by Tracy Amelung
Everyone here is so nice. Their pet wash is always clean and functional! It makes it convenient for my furry husky!
-
November 2023 by Jen C
Love that you have delivery! Needed a few things for our new rescue dog today but didn’t really want to leave the house. Ordered this am and it was here before 3. Always a great experience in store also!
-
November 2023 by Scott Jackson
Very nice and organized store. Young man working there was very friendly and very helpful. Answered all of my questions. Overall happy with my pet purchases.
-
November 2023 by Theresa Marie
These people are so friendly and so helpful at this store. They helped to fit a collar on my little puppy and help me adjust it. They got some really cool stuff there and really nice staff
-
November 2023 by J Chan
I love this store, the staff is always friendly and helpful, They have a good selection of good quality dog foods, treats and toys.
-
October 2023 by Marsha Skiles
This is a great place for pet supples. Everone was very nice and helpful.This is my go to for my pet suppy needs. Keep up the great work!
-
August 2023 by Sharon Rousseau
This is an excellent pet supply store! Every team member is extremely knowledgeable and helpful. & the manager is outstanding. The selection far surpasses PetSmart. I was very very impressed! I’m a volunteer with CARE St. Louis rescue shelter. We held a kitten adoption and they helped us SO MUCH! Don’t hesitate!
-
August 2023 by Leisa Kincade
A big thank you to Marissa, Store owner and associates! This store stepped up on a purchase return from another state when you guys didn't have to! Thank you so much and you just gained a new customer!
-
July 2023 by Rene LaFerla
They have good sales. The staff is very helpful and friendly
-
July 2023 by Courtney Sperduto
The cleanest pet store with the most friendly staff !! Everyone there is so great. Thanks !
-
June 2023 by Sonya Patterson
We love Pet Supplies Plus! They have a family owned feel while having a huge variety of products and services. We don't go anywhere else now.