Petco provides excellent customer service, with a friendly and helpful staff that takes the extra time to assist customers. They are knowledgeable about their products and programs, and are happy to explain them. The grooming services are top-notch, with a caring and patient staff that can accommodate same-day appointments. The groomers take the time to calm and care for pets, making them feel at ease, whether it's trimming toes or de-shedding. Customers appreciate the staff's effort to fit pets in quickly and help with large items, such as tanks. Overall, Petco is a reliable and trustworthy business that values its customers and their pets.