January 2025
Absolutely terrible company. Ordered a treadmill through Sam’s. We’ve been waiting two weeks. The status now shows it was completely canceled. Good luck getting in contact with anyone for customer service.
May 2023
DO NOT USE PILOT FREIGHT EVER!!! THE ABSOLUTE WORST FREIGHT COMPANY EVER!!!! THE SHIPPING TIME IS ABSOLUTELY HORRIBLE!! IT TAKES THEM OVER A WEEK TO DELIVER FREIGHT FROM TEXAS TO THE MIDWEST!! LESS THAN AN 11HR DRIVE WHICH WITH A GOOD FREIGHT SERVICE SHOULD TAKE A MAX OF 4 DAYS!! HORRIBLE HORRIBLE HORRIBLE COMPANY
April 2023
Everyone was extremely friendly!!! I was able to pick up my delivery 6 days early at there warehouse. Thanks Pilot!!!
