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March 2024 by patty Baur
Thank you Chrissy George! Will defiantly be back for any future vehicle needs!
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March 2024 by elaine sneed
Excellent Customer service
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February 2024 by Darron Jackson
The service was great and the workers was nice
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December 2023 by Nick Simpson
Justin was great! Took time out of his busy schedule to actually listen and pay attention to what my goals were for the repair. He (and others at the shop) also kept me informed frequently so there were no surprises and clear expectations. Shop also did great work and car came back as I hoped it would.
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November 2023 by Molly Boschert
Makayla, Autumn and Heather were amazing! They answered every question with professionalism and were so friendly. They went above and beyond to take care of me. My Range Rover came back looking amazing! Would highly recommend.
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November 2023 by S Miller
My 4Runner had an attempted break-in (shattered my passenger windows but it was held in by the window tint and damaged two doors in the process) while parked in valet downtown STL. I contacted Plaza and did their text/online quote and it was a very easy process. My vehicle was in quickly and the only delay on the repair was waiting on a window from Toyota. I’m very pleased with the outcome and highly recommend Plaza. Chrissy the assistant I worked with made the entire process so easy and kept me updated regularly on the progress of the repair. I believe the body man’s name was Jared and I’m very please with his work.
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November 2023 by Kathy Miller
Brought my Mercedes here for bodywork and very happy with the entire process. I was kept informed of the timeline and treated very respectfully. My vehicle was returned to me in perfect, like-new, detailed and spotlessly clean condition!Services: Painting
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November 2023 by Pamala Perryman
Brought my Lexus here for front end bodywork. However they had my car for a month and they did keep me informed. The job they did was really nice
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September 2023 by HiFi Guru
Taylor and Christie went above and beyond my customer service expectations to make a non pleasant experience as smooth and easy as could have been expected. Excellent service, communications and customer interface. Highly recommended!Services: Painting
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August 2023 by Jennifer Nelson
I've had my car repaired here 2 times in the last couple years. The service is always great and the work is amazing. Very pleased with my repairs.
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July 2023 by Kimberly Kellermann
Thank you Kevin, Christina, & Taylor. You did a Fantastic job on my Gle53!! Great communication, the workmanship is top notch! You have repaired 2 vehicles for us and both are amazing! Never would have known there was an accident.
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July 2023 by Teresa Christian
Taylor was definitely the superstar during my endeavor with Plaza Motors Collision Center. She has complete confidence in her ability and it shows. Thank you PMCC for having great employees!Services: Painting
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June 2023 by Alicia f
don’t like to complain but I feel like this is was the worst customer service I’ve experienced. At first when I went to take my car for an estimate it was quoted for $2000 to fix, when the car went in they did the actual estimate and said on no it’s going to be $10,100. I’m ok wow. But the reason why I am writing this because I went in to pick up my car on Thursday night and when I get to the parking lot where my car won’t turn on. There was no gas in it completely empty. Keep in mind their is a quick trip right in front of this shop. I mean i will pay for the gas. I called them and I’m hey I am trying to leave the parking lot but there is no gas in the car. I told them I don’t mind paying extra if I need to for some gas due I had a very sick 5 year old with me and they said policy is we don’t put gas in the car and your car was low on gas when it came in. They said but let me call someone and I’ll see what can we do. Never got a call back and they closed. Never check on me. I mean they got $10,000 worth of work from me they could’ve at least just maybe gave me a ride to get gas down the street let me borrow a tank I know they must have something. Like I told them I wasn’t expecting free gas just help.I had to wait for more than an hour for someone to bring me gas. I won’t be returning or honestly recommend. There is plenty of body shop who do the same job they do and probably less money.And of course since no response. Never recommending them. I should have listened to Mercedes dealer when they said go somewhere else.Services: Painting
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May 2023 by James “Mann” Edward
They got my car back early and she looks good as new.
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May 2023 by Chris
I got hit by a deer and took my car here and while i was very nervous about having repair work done to my car, body wise, i was beyond impressed and ecstatic about the work that was done. I took a look at my car when it was all finished and you would have never known it was hit by a deer cause it was perfect and looks brand new. The customer service was on point with updates several times throughout the week regarding the status of where my car was at in the process. It took all my anxiety and stress out of the situation and put my mind at ease.Service: Body & Trim
