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February 2024 by MS LUV
ATM took my money and didn't post it to my account and to investigate could take 45 to 90 days on top of going in and filling a clam and promised it would be expedited in my account within 48 hoursSTILL NOT THERE after 48 hours.....THERE HAS TO BE A BETTER WAY AND TIME FRAME FOR THIS. PLEASE PRIORITIZE THIS ISSUE AS MANY PEOPLE DON'T HAVE TIME TO WAIT...(I did show proof of my transactions)
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February 2023 by Sharice Carr-Brown
Just visited this location and the staff were all so nice! I was one of the first customers of the morning, and despite that, I was greeting with warm smiles, and quick service. I am not a PNC customer, but I will be one now!
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June 2022 by Caromello Fellow
Clueless tellers. 40 minutes to cash a check. Thank god I decided to close my account?
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December 2021 by Kyrin Bramlett
I only go to this location because it's close to work. Can go during my break. Cash advance machine has been down for a month at least. Called today in regards to a transaction that didn't show on my transaction history and the young lady was very quick to send me back to the customer service line after I stated that I did call the customer service line and was already on hold for 45 mins. She stated that she wouldnt know the answer to my question and still wanted to transfer my. She didnt even TRY to use company chat or email. Passing the buck at its best.
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December 2021 by Lisa Stark
Kyle was so kind to me. I accidentally came in 15 minutes before close and he stayed late to help me. What a great experience!
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June 2021 by Lord Rev. Shaun Boswell
Have had great service through and through thus far. Sometimes a wait in the lobby to make a deposit, but not long.
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November 2020 by Charles Carpenter
Never open on time you always gotta wait for the employees like now I’m here now and it’s 8:58am and no one is here not even the damn security guard. Really thinking about switching banks
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June 2020 by Jeff Harbaugh
No walk up atm. Doors locked. They allow pedestrians to use the drive through atm (far more discrete than getting money from the gas station next door.
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June 2020 by Cathy Griggs
Wow! My first time visiting. I arrived at 9:55am. The bank opened at 10 am. There were no signs stating the lobby was closed. I luckily had my phone and could Google branch info. to find out why the doors were still locked at 10:10 am. Drive thru was open. 2 cars ahead in drive-thru. The rep was polite and informative, but i was there til 10:40 am. I've never experience that long of a wait. Crazy!
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June 2020 by Jarren Jake
Very slow the workers or rude and they never answer the phone considering changing banks after the lobby opens ?????? I don’t recommend opening a account for pnc.
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November 2019 by Terrance Herd
Service is the WORST EVER!!
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September 2019 by Jamie Lewis
This is a very strange and inconvenient banking facility. All I come to do is make deposits for my employer and I'm waiting 30 to 45 mins at a time. It's to a point where I don't take deposits as I should. Excise of the wait times. There is one teller that isn't even up in front all the time. They take people in the Rome even just for quick transactions and close the door so you really don't know if the wait will be extremely long because there is no quick lane. I understand everyone is going virtual and atm but in these cases where you have to do a quick deposit u have to suffer.
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September 2019 by Dineall Belton
Awkward performance
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August 2019 by Tanya Aron
I have no problems with this bank
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April 2019 by Kohl Kohlbrenner
Terribly, terribly slow. Lack of communication.
