-
February 2024 by Nono Gomz
My wife went to buy stuff from there, the subtotal plus tax it should be $574.00 but some how they charged my wife $620.00 they scammed her cuz she doesn't speak English.
-
February 2024 by Lan Ung
Really bad service specially the receptionist is so lazy and bad attitude she didn’t want to moving . Horrible customer service
-
February 2024 by Deriyan Alexander
One of the best prices in town. Only downside to it, You get disrespected by the staff, they can curse you out whenever they want. I was treated like I was a criminal. I was yelled at by the staff after getting sent around the building for an hour looking for my online order that I paid for a day before. Each employee told me their own theory, Wow, one of them kept telling me I do not have an order and I’m Tripping. The manager Caleb did not care at all. He barely wanted to talk to me and saying small jesters, to get me to shut up and leave. Very unprofessional staff, But they is getting laid by a manager that do not care. Stand there, trying to look cool with his hat on drinking his tea. How many times do your employees have to talk to people crazy for you to get the point. I literally went to Sam’s Club after leaving there just to buy the ribeye Roast. I chose to spend more money than to get treated like that. The delivery driver messed up my order and took my meat off. They lied to me about that it and said I called them and canceled it. Very unprofessional business. I was never embarrassed like this in my life. I never had this experience at any other restaurant depot, location. I keep running into problems with the one in St. Louis.
-
February 2024 by 李慧颖
Worse the customer service. I just called to ask some questions and the person who pick up the phone had bad attitude and hung up on me. How is this Kind of quality people work here?
-
January 2024 by Linda S.
I love Restaurant Depot. There is so much to choose from, and reasonably priced. The only thing I didn't like is, the price tabs are not posted over the product. Example. You will see Read Gold Tomatoes. There will be an price tabs on the shelves for every other cand tomatoes except the Read Gold. Don't look for much help from the floor associate. They will tell you they don't have a price machine and keep it moving. Not all Reastrunt Depots are like this The one I constantly have a problem with is the one in St. Louis, Mo. Don't get me wrong. Most associates are nice, and helpful. They need to do something about making sure the prices are posted for every product.
-
January 2024 by Kevin Gutknecht
I absolutely love this place
-
December 2023 by Jeff Gerhardt
Where to begin with this place?It's the place you go when you want cheap stuff and are willing to suffer for it.You can't always guarantee they will have what you want. You just kind of hope they have it.The lines are super long. I will say the cashiers have been getting things right and I haven't had to have stuff re-rung out lately after they check the receipt.I guess the worst complaint I have is that none of my female staff will go there anymore after they have all been harassed by the employees and the security staff. When I called to complain the managements responsible was:"the security is an outside contractor, what do you want us to do about it?"I'll still go there, because when they have what I want, it's the cheapest in town but it's never a good experience.
-
December 2023 by Lydia Pan
The customer service here is outrageously bad. Our receptionist Jocelyn has the snobbiest, self-absorbed attitude. Ignored us during the whole scanning session, pretended she did not hear us when we told her the price on our item was wrong. Preceded to told us that it isn’t her job. Wouldn’t do her part in helping us correct prices and just repeatedly ask us if we want it or not. All we wanted is to pay for the prices it is marked and not to bare through her nauseating attitude. She doesn’t know how to operate the POS machine and asked us if we were stupid. I don’t want the best customer service but at least know how to do your job and respect others.
-
December 2023 by Andrew Key
Before buying something here.. please watch the inside a stor (unloading zone so dirty) and I think that not a best place for shopping.. yup that maybe cheap…, buuut cheap not mean great!!! Whole Foods at something organic store and believe me that helps you better ..And really..: personal here all 101% horrible! Dirty clothes, dirty hands.. idk! Never back again (I’m always trying to giving reviews about something like that, because want to take care people and protect)
-
November 2023 by Nurife Umarova
The cashiers are literally bullies literally talk about you right by you the disrespect they have is just amazing acting like they are being forced to work there no greeting smiling nothing eating food and scannig with the nasty fingers disgusting. Either those staffs need to be trained or supervised at all time like kids.
-
October 2023 by manolizz manolizz
Don’t come to this nasty place . I have been waiting 6 hours to get unloaded and i go inside to ask what happened and the stupid general manager was all the time ,, I don’t know’ i he come with a security gAy. Who was looking like a pork chop and think he is Rambo or something. Never come here for pick uo or delivery. Nasty place!!!
-
October 2023 by Andrii Prokipchyk
They are unloading for a very long time, the appointment was at 8:00 a.m., I arrived at 7:30 a.m. The door was opened at 10 a.m., they unloaded 2 trucks at the door at 3:30 a.m.
-
September 2023 by C Mart
Employees are nice but some of the managers who think they are a bigshot and disrespect customers need to be fired or trained to respect the value of the customers who are also business owners. No dignity here.
-
August 2023 by Jing Liu
An African lady was so rude she yeild to me that now i am telling you don't do that? Do what? The mango comes 7 in a box on the pallet and she kept telling me it is only 6, even no label show many counts should be in the box, i just take whatever in a box, liking i am stealing mango. The box all has 7 mangos and she doesn't allow me to pick the mango. Poor service.
-
August 2023 by Austin
I only wrote a review after reading the others. It's a supply store. Yeah some of the staff is rude (talking bout you ms good morning lady, you know who you are), it's hard to find stuff, lines always suck. What all of you giving one star reviews need to remember is, we own restaurants, and we're a pain. This industry can be awful, in every aspect. We are all tired and hurting. Show some solidarity, damn. This store exists, it sells us what we need, and if you need help, there are people to help you, like long hair forklift dude. I just don't understand the hate, stores like this have to exist, and just based on their nature they are going to be a bit of a nightmare. My only real complaint is one of the security guards has med scissors molle strapped to the front of his chest rig. Come on bro.
