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January 2024 by Evan Schulte
In my experience I have gone to many auto care places to try and get honest service at a fair price. I have never had that experience until I went to RPM Car Care. They texted me my price quotes to confirm everything before doing any work on my vehicle, they set an appointment quickly, and were honest with the work they were doing. I will be repeating my business here for a long time.
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December 2023 by Rachel Graham
Staff was very kind. I especially appreciate that they take pictures and updates on work that needs to be done, which then allows me to pick what I want done and what I don’t want done. Great experience overall!!
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December 2023 by Teresa Gunter
Excellent in every way, service, communication, quality of work, professionalism. They have been taking care of us and our cars for over 20 years. I can always count on them.
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October 2023 by Maria Kremsreiter
I was able to have the safety and emissions tests done but my car needed work in order to pass the emissions test. The estimate was over $800 for the work. I could not afford this because I am not rich so I had to take my car to another garage where I got a less expensive estimate.Services: Auto emissions testing
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October 2023 by Beverly Brooks
My car stopped working and a friend suggested that I take the car to RPM. So glad I did! They were super helpful and so courteous to me. They got right on the repairs to the car and I got it back within a day and a half. The car is working great!!! Thank you, RPM!!!
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October 2023 by Courtney Vaughn
I took my 2013 Jaguar Xf Supercharged to get the water pump and hoses replaced. First, let me say that the guy Matt is full of it. There was a little issue with my warranty company, but I got it taken care of. Unfortunately, they already completed the repairs on my car. I told Matt what was going on with the warranty company and that they would cover the repairs. I instantly knew something wasn't right when Matt was trying to convince me that I didn't need to use my warranty, and it was best to pay them in cash. Why would I pay them in cash when I have a warranty? That makes no sense at all. My warranty company wanted a breakdown of the total cost of the repairs and the total cost of the labor. That's when I saw how much they have marked everything up, double the regular price. For example, the labor time for replacing a water pump in my Jaguar XF is 3 hours, and they charged me for 5 hours. The engine coolant costs normally around $10 - $20 on the high-end. They charge me $89 for 2 gallons of engine Coolant. I called Matt at 4 pm and he told me that my car was ready and I could come pick it up. I told him I'll be there at 4:30 pm because I get off at 4 pm because they close at 5 pm. So I was on route to pick my car up and at 4:20pm and right before I was supposed to pick up my car, Matt called and said that he took my car around back so he can wash it for me and noticed it was still leaking engine coolant and he was going to look at it in the morning because they are closing soon. They opened up at 7 am. Matt texted back at 7:15 a.m., talking about it leaking from the engine coolant pipe underneath the Supercharger. Matt said it is going to be an extra cost. He comes back with a quote to change the coolant pipe of $2,100 plus labor. So I googled the coolant pipe, and it's only $49. So I refused to pay it. I went to pick my car up, and its leaking way more engine coolant now than it did before I took my car to them. I think they did something to my coolant pipe because before I took my car to them. I took it to Plaza Motor Jaguar & Land Rover, and they did a full diagnostics, and the engine coolant pipe wasn't on the list. If I didn't have the mishap with my warranty company, I would have let Plaza Motors fix it. So if you want to get overcharged to the max, then go to RPM Car Care, and they definitely will scam you
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August 2023 by Katrina Laws
TJ and everyone at RPM were very polite and informative. My car is a huge project and while they couldn’t help me they did point me in the direction that could help and they gave me a list of the things that needed attention. I’d recommend anyone go to them for their car needs.
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August 2023 by Rick Weinstein
I brought my car into RPM Care Care because another repair center told me that a major repair was needed on my AC. RPM did a complete diagnostic test on the vehicle and told me that they could fix the issue and no major repair was needed. The AC is working properly now and blowing cold air again. RPM saved me a ton! Thank you!Service: General repairs & maintenance
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August 2023 by Jill Hogan
RPM gets my car in, assess it and shoots me a text with a phone call. I get videos/ pics of what is wrong or what needs to be replaced. They explain what is going on clearly. They do a great job and make sure you are satisfied!!Services: Air & cabin filter replacement
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August 2023 by Anne Hennig
The folks at RPM are always ready with advice, and check my car thoroughly for possible problems before they arise. This time I was considering keeping a car that a friend was trading, and letting my own car go. The "health reports" from RPM on both cars, and the time talking with the mechanics were invaluable in helping me make my decision.Services: Air & cabin filter replacement
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August 2023 by Hannah Harris
Great staff! Every staff member was very kind and explained every detail. The online portal they use is an efficient and easy tool to use in making decisions about repairs. Definitely recommend!
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July 2023 by Sherrie Rung
We had an excellent experience at RPM. Our car had to be towed there late in the day. They gave us a quick and reasonable estimate. Everyone there was very courteous and kind. They were able to provide us with a loaner car which was wonderful over a long weekend when I was visiting from out of state. The repair was done quickly and we had great communication throughout the process. Thank you to Matt and TJ for your friendly service!Services: Steering & suspension repair
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June 2023 by Millicent Mensing
RPM was thorough and professional. They diagnosed the car issues and clearly explained the required repairs. They made me feel like family and my car ran fabulously after they finished the job.Services: General repairs & maintenance
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June 2023 by James Hartig
Recently moved back to St. Louis after 40 years away. Had an issue with one of my cars and didn't know where to take it. Very pleased with the service and their successful work.. Glad I found them because I have 3 cars and will use them again.Services: General repairs & maintenance
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June 2023 by Philo Drummond
I recently broke the shift handle at the linkage on a trip to St Louis. I had to call up AAA to be towed and they recommended RPM. They told me they were really busy but that they'd try to work me in. I let them know I needed to leave town the next day but I could leave it with them overnight. Much to my surprise by the time I got to where I was sleeping that night they had already sent me an estimate which I immediate okayed. TJ and Matt were great at getting the work done the following day early enough so that I could still leave town on the day I planned. The cost was reasonable and I felt like they did a good job and tried harder to get me in and out to meet my needs. Thanks RPM!Services: Transmission
