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September 2023 by El Toq
My experience was pretty good with the service shop. They went an extra mile for me, replaced 3 air filters, fixed my mirror and hood latch. which I really appreciate. Andy in the office and Quinton are just great!
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June 2023 by Karl Nunn
Wouldn't recommend this location.It's taken these 1to 3 guys 4 hours to trace a shortage down.Talking about how much money they make.Where do they do that at?
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August 2022 by James Clark
Great place to rent trucks trailers, 16 and 26 ft trucks.
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May 2022 by Fab Blac
Not fixing trucks properly causing DOT violations and lazy
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April 2022 by Chantelle Butcher
This is literally the worst delivery service. They have scheduled a delivery 2 times and not showed up either time. And customer service is a joke. After the first failure to deliver, I called customer service and no one answered so I had to leave a message. No one returned my call. When I called them back to reschedule, I asked to be called by a supervisor and once again no one contacted me. Today they missed the rescheduled delivery. And even now, after 2 missed deliveries, all I am told is you just need to reschedule to our next available opening. No one cares at this company.
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January 2022 by Lonnie Potts
Ryder is the worst delivery service there is. The drivers are ignorant and don't anticipate to do their job. I had a mattress delivery. They wouldn't remove the old one. Then they wouldn't leve the one I paid. Which is theft. Taking someone's property. That has been paid for. That is theft. Not sure it was even Ryder. The cab said Aj trucking. Taking someone's property is theft. I will be calling the police to report the incident
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January 2022 by Goetze Dental
Tried to rent a truck several times but none were available. Left number if one became available but nobody ever called.
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November 2021 by chris sorth
Ryder refused to give me nor the police when one of their largest st louis companies hit my garage with their truck. The police nor myself can get the name of the company even though we were told they know the company and driver responsible for the hit and run and leaving the scene of a accident. Have wasted so much time on this so letting my homeowners deal with the mess caused by Ryder of ST.LOUIS
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November 2021 by K
Service Department is the slowest ever talked with management and they couldn’t even fix this problem my truck is still there going on 3 weeks this time for 8 hours of labor on top of misdiagnosing truck the last time costing me a week at this shop and $800 I never got back and gasket failure from getting egr coolers replaced at this shop in January which also took 3 weeks to complete and this all within 4 monthsI Will never return to this shop only here because warranty sent me here Lost over 7 weeks of work for this truck within 4 months. They are closed Saturday and Sunday now the tech that works on my truck is also off on Monday This place is a bunch off games never experienced nothing like this ever I would rate this negative stars if I could
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July 2021 by Will Scott
Drop my truck on a Sunday, truck was left in same spot for a week with key still inside truck. Was told part was on its way Wednesday today was told its on back order. Communication is not good
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July 2021 by Robbie Asbridge
Good service and trucks.
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May 2021 by Kings Acquisitions
Would like to talk to owner please contact meUpdate: Spoke to management things are being taken care off
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May 2021 by Kerry Barrett
Again, beyond helpful. Very professional and assist until all problems are solved. Most times there are no problems.
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April 2021 by Tony Omar
everyone was very helpful. i was in and out quickly
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March 2021 by Wesley Kampe
If you are renting through Ryder and have an issue come here. The guys are friendly and knowledgeable. They bend over backwards to help and don't make you feel bad for needing help like the Pennridge location. Bware of Amanda at the Pennridge location she is rude and disrespectful.
