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July 2025 by Alexis Dunn
I do not recommend donating to The Salvation Army based on a recent and deeply disappointing experience I had with their furniture pickup service.
I scheduled a donation pickup for the day before my move out date and proactively called to confirm details. I spoke with a representative named Chris and specifically asked whether the pickup team would be able to collect furniture from an upper level apartment unit. He informed me that they do not go upstairs and that all items must be placed on the ground floor. I explained that, as a woman, I would need to find assistance to move heavy furniture such as a dining table, and he acknowledged that. Chris also stated that the pickup window would be between 11:00 AM and 4:00 PM. This conversation took place around 9:57 AM.
To my surprise, I received a voicemail from him at 11:59 AM saying the driver would arrive between 12:00 PM and 1:00 PM, significantly narrowing the original time window. I immediately began preparing to move items downstairs. However, by 12:10 PM, the driver had already arrived and refused to wait, stating I would need to reschedule the pickup because he couldn't sit and wait for the furniture to be brought down.
I was truly trying to do something kind by donating nearly new, high quality furniture to those in need. Items such as a dining table I paid over $1,000 for and used for only a year, a brand new queen size bed frame still in the box, nightstands, a TV stand, a desk and chair, a full size bed frame, and two dressers, all in excellent condition. I was motivated by generosity and faith, believing that giving back would bless others and, in time, bring blessings my way.
This experience left me disheartened, not just by the lack of professionalism, but by how difficult it was to give away items that could truly help others.
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January 2025 by Michelle Michelle
My kids were chosen for the angel tree program and I was given a day and time to come and retrieve their gift and no one ever showed up or contacted me about a new date or anything very disappointed. Whoever made the appointment on the first of January made a huge mistake and should have contacted everyone who had that same appointment and time as me. It was a long line full of people and no one ever showed up
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July 2024 by Lincoln Mach
Lisa Mueller is arrogant .Very disrespectful woman that throws her weight around bc she's a "Divisional Leader for Officer Development" instead of a "Regional Executive"
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May 2023 by Tina S. Ditto (TSDitto)
An awesome place to work. Everyone is GOD Fearing, faithful, and ready to serve the Lord and every community in need of help all over the world. I am blessed to be here. This is the organization that I have always dreamed of working for. The Holy Spirit is in this place.
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May 2023 by Mary Longo
Visited , Information desk , very curtious answering questions and great responses from the desk ?Thank U ?
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April 2023 by Tina S. Ditto (TSDitto Photography Owner)
An awesome place to work. Everyone is GOD Fearing, faithful, and ready to serve the Lord and every community in need of help all over the world. I am blessed to be here. This is the organization that I have always dreamed of working for. The Holy Spirit is in this place.
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January 2023 by Robin Atkins
It was a happy place to visit the people there were very friendly caring concerned & knowledgeable A place where you can recieved help with your home utilities, rent Asst. food clothing & and very recommended homeless shelter accommodations when needed A-1.??
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October 2022 by Scott Farrow
Great food pantry. Captain's Jacqueline and Grant are wonderful people. I've also bell rang 2 years and I think I'm going to do it this year as well. Good way to earn extra money for a great cause!!
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September 2022 by Pete Venincasa
Thanks for Hosting Our neighbors meanings all of the years!
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September 2022 by Naomi Taylor
I called for a pick up and the guys were very professional
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May 2022 by Chris Gambino
The store in Arnold has employees follow you around to make sure you don't steal....bathroom has roaches....nasty
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March 2022 by Christina Brown
Friendly employee Angie. Visit was during heavy pandemic called Corona & CDC regulations was followed thru
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June 2021 by jimmy Civey
Very good people..Courteous and clean..Help the community in many ways!!
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June 2021 by Adrienne White
Some good fines
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June 2021 by Joy Parker
good people
