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February 2024 by Julie Holliday
Staff could definitely be nicer there
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February 2024 by Patricia Starks
Found everything I was looking for.self checkout was fast.when I scanned a bottle of wine I didn't have to wait for someone to come over to verify my age.the young lady was fast and on her job.got out fast.I like that.
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December 2023 by Jaz M.
Sams club is a staple for my family. The bargains in bulk and the cheaper gas had the Sams members staying faithful. The open parking lot fits hundreds but even with all those people the store is still big enough to comfortably encase everyone. Depending on the store, there are different unique finds in each one. From ethnic foods, tik tok finds, to holiday decorations, they have it all! The membership is definitely worth it. Recommended.
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November 2023 by Heather Berry
This location has terrible customer service and is not as well stocked as other Sam's locations. There is no customer service in the Cafe, they are rude and hide from work. The manager doesn't keep supplies stocked so they run out of pizza boxes, mustard, fountain soda and napkins. It's a shame that I get better service at St. Charles location vs the one close to my home. Also on hold for manager, 29 mins so far smh!
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November 2023 by Sandra
Cut my finger on a box trying to pull out one . I flagged down a worker(she was okay ). My issue is she tried locating me a bandaid bc I was BLEEDING. The entire store has no BANDAIDS . So I had to use a paper towel. The best part is they didn't do an incident report, no bandaids, About five stood there looking at me and talking-to themselves about it. I went back to get the water I came for and they still had not taken the BLOODY box off the sales floor.It was a pretty deep cut. It was a piece of glass and thank God not a nail.
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October 2023 by Lisa White
I never really had a problem with Sams but this pass Saturday Sams at this location on West Florissant sold me 3 party wing bags of chicken and they are all fake chicken. They are either cloned or man made/factory grown chickens that was put on television that was occurring. I have been with them for years and probably will not be renewing my membership. I told them I live in an apartment so I don’t have the original bags due to the small freezer compartment. That was 80 dollars I spent on 3 bags and the loyal customer I have been for them not to make it right is disgusting. DO NOT I MEAN DO NOT BUY THEIR CHICKEN ITS FAKE/NOT REAL/NOT RIGHT. I will add a picture later when I unthaw another bag
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October 2023 by Bill Burke
Sam's never disappoints. I visited knowing I needed a few items. I browsed & found a few more. I often pick up items for family members as well.
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October 2023 by Garrett Reven
Had a cop stand in front of our basket while they checked EVERY MF ITEM in my cart. Yall need someone with a gun at a roided Walmart? Choke on my last membership.
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October 2023 by Maalik Rose
Let's be honest bro you looking for a job don't work here you start working here and your everyday life is going to be surviving sams you gotta work wit people who don't like to work and then the managers are terrible when u need something they put it on hold but when they want something you gotta do it in a hurry also stay away from managers kalisha Gibson terrible managers and Dan is annoying that's why I always called off cause those two bums getting people nerves everyone is about to quit working here in a while Mark my words work at costco terrible place to be is sams
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September 2023 by Sarah Hernandez
The store itself is fine, but people park in the pickup spots to go inside to shop and then you can't park to actually get a pickup. The parking lot security just circles the lot for looks, I guess. If you're thinking of doing pickup, just don't.
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September 2023 by Gerry Malone
After shopping at the Sam's on Hanley in Richmond Hghts, I was driving home about to turn to get on the highway 64 when I noticed my car said, phone not connected. I turned around went back to Sam's asking workers if anyone turned in a phone.A nice worker named Kelsey was at the door scanning receipts and products of customers as they were exiting Sams said if I wait a minute she would help me.Kelsey went out of her way to help me find my phone I had left in a shopping cart. I may not have found it if she didn't show compassion and put in the effort to help me. I am truly grateful for her spectacular customer service.
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September 2023 by Nanette Donaldson
I order a cake a week ago and came to pick it up and it wasn't there know paper work on it know where.
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August 2023 by Stefanie longo
It’s 2023 but the young girl at the food counter says they don’t split payments via cash and card. It’s time I find a club that’s more advanced. I mean even a corner store can accomplish that.
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August 2023 by Kimberley Ryan
Was able to get everything on my list but some things in the Cafe were not working
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August 2023 by Heather Cline
Employees were so nice, friendly and helpful store was very clean and parking lot clean and easy to find a spot.?
