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December 2023 by Tadd Copeland
For the second time in a week i was not able to get a receipt at the pump. When i went to customer service to file a complaint, I was told that they can't put paper in the pumps because customers will fight... Well here is an idea.... Put paper in the pumps before opening then....For tax reasons i need paper receipts to track my gas so... somebody needs to figure out how to resolve this issue...
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December 2023 by fullpwr5675
I weep for the future as I watched the women who checks carts/receipts made my white handicapped elderly mother on her bad knees stand at exit as she triple checked her reciept and cart contents while letting numerous people through with a glance that I guess never oppressed her.....very sad... the Sam's discount isn't worth being treated like human garbage at the exit
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December 2023 by Jason delassus
Horrible smell like a portable poddy spilled, not a lot of selection compared to the Maplewood location. Definitely not going to this one again ?
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December 2023 by Jeeno Chandy
The highlight of my trip to Sam’s today was the pumpkin pie for a dollar. Merry Christmas ?
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November 2023 by Marian Spenner
Always like shopping at Sam's but there's a few items they no longer carry. I can't get my box wine anymore or a wonderful 15 bean soup. This was discontinued a long time ago. However I've never been disappointed in their meats and rotisserie chickens. They always seem to be top quality.
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November 2023 by Andrew Hume
Your auto shop is a joke. Made an appointment even told the person the vehicle is a manual transmission. They said fine we no problem we get them daily. Showed up for appointment, no one in auto shop knows how to drive manual. Three workers and one manager, none can drive a manual wasted my time going there. I'm sure Sam's club will send the same autoreply like they do on every other post. So I'll save you the time, please don't unless you plan to explain how you hired a manager and team of mechanics, and none of then can drive a manual transmission.
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November 2023 by MoNica A.
I've been calling this location all day and someone just picked the phone up and hung it up!!! This location needs to work on their customer service skills
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October 2023 by Suzy Allen
Went to this Sam's location for tire services after having a bad experience at a different store. Was told my tire couldn't be fixed. Fine, I bought a new tire. They charged me for an installation that never occurred. I brought the tire in a friend's car as mine wasn't drivable on the flat, obviously. They even asked me if they would be installing it and I said no. Still charged me. Nice lady at member services refunded me with no problem, but very unprofessional and shady on the Tire Technicians part.
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October 2023 by Varsha Dhavale
Sam’s club located at 10248 Big Bend Rd in St. Louis is a good place to shop in bulk. The location of this Sam’s club is very attractive as it’s right next to the highway. Their gas prices are good compared to nearby gas stations. I wish they would carry more organic products, especially fresh meats and fruits. This will make them comparable to Costco.
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October 2023 by Sean Murphy
This is the third time in a row I have filled a cart up here, and walked out because the lines are too long to check out. I guess I will get a Costco membership, or order everything off amazon. Thanks Biden.
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August 2023 by Mark Hoffman
Place an order for delivery had to pay money, said it would be there between 4 and six, and then they said oh, it won't be there till sometime in the next day. Well, I ordered perishable. I'm not staying home and taking off. Work for a full day to wait on Sam's Club bunch of garbage never ordered from them again. .
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August 2023 by becca mac
Why aren't stores laid out the same? Battery display next to clothes? One receipt checker on Saturday early evening? I don't care for this loco.
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August 2023 by Wolf Williams
I always drive a few extra miles to go to this Sam’s Club. It’s got better stock and feels less crowded than the one in Maplewood.
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August 2023 by Nancy R.
Sam's membership required at all self serve pumps. Always low gas prices, worth waiting in line.
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July 2023 by C. R.
I have ordered from this location on Big Bend and twice now we have not received our order - customer service at Big Bend Store was not helpful, they refer you to Sam's delivery service, Sparks, which I called, and Sparks could not get ahold of the driver to see where the merchandise was delivered. Sam's needs to step up and take responsibility to investigate why orders are not being delivered and/or look into this delivery service. Will never order from Sam's for our office needs again.