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January 2024 by Timothy Zannes
Great owner, staff and inventory. Visit the museum. Wonderful dealing
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January 2024 by Ben Henderson
Overall good experience with Saxquest. They're a fair business and are honest. Communication is undoubtedly an issue. I had to call about 4 or 5 times over a month to make sure they hadn't forgotten about my trade-in. To be fair, it was a trade-in I mailed so there may have been some delays with the holidays and everything. I highly recommend that you do all trade-ins in-person. But other than that, they do great work and Mark is one of the most knowledgeable people you'll ever talk to. Very friendly too. You can trust this place.
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December 2023 by Peter Sisler
A destination store for all reeed players. Beautiful historic shop with a knowledgeable staff of accomplished players and technicians. Drove two days to visit. The museum is full of rare horns too. Exceptional!
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December 2023 by Doug Fieg
Nice place
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November 2023 by Andre Pettiford
Very helpful, great tips on the care of my instruments.
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October 2023 by J Taylor
Just my opinion if a customer comes in please speak without using musical jargon for beginners
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August 2023 by Ella Janger
I went in to get my alto sax cleaned and repaired because my other shop closed. Price was fair, but they did not clean the mouthpiece or neck. Staff were unfriendly and I felt uncomfortable in the store. No “hi, how are you.” Wouldn’t go again but atleast half of my saxophone is clean.
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July 2023 by Edwin Ostroot
If you have any interest in saxophones, visit the museum. Mark and Elke have both been playing saxophone since 4th grade. It's a great place to pick up your child's first instrument. It's an even better place to upgrade your instrument when your child makes it into jazz band.
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June 2023 by Jacob Schwartzberg
Loved SaxQuest for a while, but unfortunately had a bad experience today. Scheduled an appointment for 8+ weeks out when I purchased an instrument in April due to their backlog. As an out of towner, I arranged trips at the beginning and end of this week to drop off/pick up. Called before heading to pickup, just to learn that my horn hadn’t been started 5 days after drop off. Now I’ll need to plan for extra trips/time/cost to retrieve my horn once they DO work on it. Highly doubt I’ll be doing business with their repair shop again.
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April 2023 by Khun C
A fantastic shop if you're looking for saxophones — new and vintage — and accessories. They also do repairs. I was very well taken care of by Zac and Mark. Thank you!
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April 2023 by Justin Brisbane
Great place. We traveled 2 hours just for this place and they were more than accommodating.
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April 2023 by H R.
They were supposed to tune-up the horn and play test it before shipping it to me. Pretty sure that never happened. I had to spend a couple hundred dollars to have a local tech put the horn into good playing shape.
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March 2023 by Mike Barber (zapatista)
Sold several horns on consignment w/Saxquest and was finally able to visit the store in person. Incredible variety of saxes and Zac and Mike provided incredible service/put up with my mouth and playing. Thanks!
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February 2023 by Zach Balla
Very professional and excellent service when ordering online. Purchased a used tenor and it was delivered promptly in good condition, packaged with care, and as advertised. Would happily do business with Saxquest again in the future!
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February 2023 by T K
Very friendly, knowledgeable saxophone store dealing with vintage and high end professional models. International sales through their websites.
