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February 2024 by Caleb L.
The selection was really great, and honestly it was a really nice establishment. However, my wife and I had an unfortunate experience with a member of the staff. It's not an uncommon practice these days to bring in your own bag. My wife and I do it at 95% of the stores we go to. My wife did the same today as she was looking to shop for beads for jewelry making. As she was selecting beads to purchase right next to the register, she put one of her selections in the bag. A store associate very sharply told my wife to take all of the items out of her bag and leave them at the counter. My wife went to the counter to do so, and when she kindly asked if the store didn't want her to use her own bag, the associate very condescendingly told my wife, "Absolutely not" and chuckled as if my wife were stupid for asking. We continued to shop. About a minute later, we both noticed the woman very actively watching us from across the store. As we went to other parts of the store, it became clear that she sent one of the other associates to watch us to make sure we weren't shoplifting, I assume. I suspicion we were profiled by this woman because we looked different than their normal clientele. We made our purchase, and then later decided to return the items as we were pretty annoyed and saddened by the whole situation. Now, taking a few things into account, I would understand if the store did not want people to use their own bag. It's their store, therefore their right to say so. However, there's a different way to do it rather than being incredibly passive/aggressive about it. You could have simply said, "Hey maam, we don't allow people to bring their own bags in." and we would have complied. It's not that hard. Her manner was unprofessional to say the least. Many things could have happened that we don't know about here. Maybe the woman was just having a bad day. Maybe they've had an issue with shoplifting lately and have been on their toes. Maybe the woman is just a sad bully. Whatever the reason is, I feel sorry for her. It's unfortunate really, because they had an incredible establishment in terms of inventory. With that said, the whole experience has led us to the decision that we will never give them our business again. I would suggest that you do not either.
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February 2024 by Donald P.
This hobby shop is probably the most complete and knowledgable hobby shop in the metropolitan area. They have materials and probucts for just about any hoppy of craft that you can imagine and at just about every level of interest from beginner to full on expert. We have shopped for model train parts and plastic models and crafts supplies. Just be sure to give yourself plenty of time to wander around and even find a new hobby to become interested in.
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October 2023 by Allen Brake
Fantastic customer service! A couple of my kids radio controlled toys needed help. They spent the time and effort to assist in what was needed!
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October 2023 by Bruce H.
Excellent experience go to Schaefer's first before going elsewhere. Answered all of my question about train set for grandson without pushing most expensive one. Great selection of toys for children of all ages.
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September 2023 by Nicholas Watkins
Great shop for anyone looking to build models or grab the tools they need to do so, not to mention everything else they have. Some of the best prices on gunpla in the St. Louis area too.
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September 2023 by Dynmtojos
Decent place but ordered some RC parts and although they didn’t have me prepay they claimed they would call me in a few days when it arrived but after two weeks I returned and asked about the parts as I shopped for something else and their response was “did we call you and tell you it was in” (he seemed annoyed that I asked) anywho I never got that call and I won’t bother to ask again nor order something that’s not in stock I will search ebay/amazon, other than that gentleman I mentioned earlier the rest of the staff is helpful and welcoming
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August 2023 by Tammy Davis
Ive been going to Schaefer's all my life, starting back in the day, on Meramec and Virgina! And of course, this visit was fun, as usual. And found far more than I was looking for, as usual! There is a reason that have been around as long as they have!Thank you!!
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August 2023 by Autumn W.
This shop has a great selection of hobby's supplies to choose from for beginners and dabblers. They have a deeper selection of train set and model vehicle hobby supplies than the other selection of things, but that shouldn't discourage you. They also have a super great selection of gems and minerals for jewelry making. Checking out can be a little confusing sometimes because the registers are in a central gem case near the entrance/exit, and there isn't really a "line up here when you're ready to check out" system. But the employees are aware of this confusing bit, and look out for people who look confused near the glass counters. Haha. I heard that in the past they have had signs supporting not so great humans up, but in the past year that I have been going I haven't seen any of those signs, and have always felt welcome.
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July 2023 by Marcia Walters
Everyone there was so nice and helpful, they have so much stuff there it was hard to make up my mind, but I know I'll be back lots of crafty stuff to choose from
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July 2023 by John Walker
every time I go in there, they don't have train magazines and for some reason, they have refused to order the Walther's catalog.
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July 2023 by Scotty S.
You need to show photos of your products so we can see if you may have something we need for our project before driving a long distance only to find out you don't have what we're looking for ,especially your train products, Thank You
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June 2023 by Jl Primitives
This is a well established store. They have a plethora of models, toys and craft items. However, I do wish they would expand the cross stitch Kits and items for that craft. I love the friendliness and attentive employees though
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June 2023 by Bruce Gustafson
Good all around hobby shop. Limited HO stock
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April 2023 by Connor Strohm
The best hobby shop I have been to and the customer service is really good.
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March 2023 by Rena Hembrock
They have the best local bead selection . And a vast selection of other arts and craft supplies. Schaefers and all the helpful and kind people who work there have helped me grow so much as a jewelry artist over the last 10 years ! They are willing to help . I love when I can shop here. Check out my cute silver and gold dealer in the picture !
