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October 2023 by Zach Brotherton
No longer 24-hours, I understand it’s a financial and/or staffing problem but it was one of the few places left. Poses a problem for people who work nights
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September 2023 by Barb Wagner
Dou d exactly the products I was looking for in short order. I am happy to say that they were all on sale as well.
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September 2023 by Sara Hamilton
I recently had a shopping experience at Schnucks in Webster Groves, and unfortunately, I can't help but express my disappointment with their customer service. In the past, I used to frequent Schnucks because I was willing to pay a bit more for the pleasant atmosphere and excellent service. However, my recent visit made me question whether I should switch to a less expensive alternative like Walmart, where lackluster customer service is somewhat expected.One of the glaring issues I encountered at Schnucks in Webster Groves was the complete absence of basic customer service etiquette. It seems that the cashiers have forgotten the simple act of greeting customers with a smile and a friendly "hello." Instead, they come across as emotionless robots merely going through the motions of ringing up purchases. This lack of engagement and warmth from the staff creates an atmosphere that is far from welcoming and inviting.The level of service I experienced at this Schnucks location was shockingly subpar. The fact that I was willing to pay a premium for my groceries at Schnucks was justified by the expectation of superior service, but this experience left me questioning my choice. It's disheartening to see that the customer service at this store has deteriorated to the point where it mirrors that of Walmart – a place where mediocre customer service is often expected, but not appreciated.One can't help but feel a sense of sadness when reflecting on the way some employees treat customers these days. It's as if accountability and pride in their work have become rare commodities. Businesses may find it challenging to address these issues because they can't afford to let go of employees, but this should not excuse the absence of effort and enthusiasm in serving customers.The cashiers at Schnucks in Webster Groves often appear disinterested and unhappy in their roles, which significantly impacts the overall shopping experience. A warm smile and a friendly attitude can go a long way in making customers feel valued, but it seems like this fundamental principle has been forgotten.In conclusion, my recent experience at Schnucks in Webster Groves was disappointing, to say the least. I believe that businesses, including Schnucks, should take customer service seriously and hold their employees accountable for providing a positive shopping experience. I sincerely hope that in the future, the staff at this location can find a way to rediscover their enthusiasm and take pride in their work, making Schnucks a pleasant destination for shoppers once again.
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July 2023 by natenstl
When you first go in you notice that they remodeled the store they have a coffee shop now inside and a bigger florist area and it’s one of the biggest Schnucks stores I’ve seen in the area besides Hampton Village and I love go here and it’s easy to get to and right off the highway
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June 2023 by TheMattster
Great place to shop! Friendly, helpful staff. Also, the people who work in the produce section at this particular location are extremely kind helpful. One particular young lady was putting some apples up and guided me to the exact type I was looking for. Bravo!
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June 2023 by Sue S.
I like this store and have been coming here for over 20 years. But, why are you stocking less of the smaller carts. Most people prefer them, and there are rarely any not being used. yahoo.com/lifestyle/mill…
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June 2023 by Dianna Dutton
We went in after pre-made deli sandwiches. Unlike the other schnucks, they didn't have condiments out. Simple mayo,mustard, or ketsup. The sandwish selection was very slim.The cashier was pleasant.The store was clean, but it's older.
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April 2023 by Kendall Moore
Nice clean store, really great shopping carts.
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April 2023 by Mike
The new lady at the deli is amazing she is so friendly and knowledgeable, and really took the time to make sure that I got the meat I wanted Thanks Jessi
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March 2023 by Amy W.
The construction is annoying and endless. I've been forced to find other stores.Plus they're pricey.
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March 2023 by Susan Walker
The store is being reconstructed reconfigured. During this time checking out is almost ridiculous there are very few registers available. On a Saturday afternoon at approximately noon I stood in line for over 20 minutes just to make my purchases.I am sure once the construction is completed it will be a lovely experience to shop here but until then I'll shop at a different schnucks
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March 2023 by New life 43 Better
Today I received excellent customer service. I came in about 5:15 pm and ask for some catfish to be fried the young man back there was wonderful. There also was another gentleman back there with him who was also very friendly. I would to say thank you and blessed gentlemen.
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March 2023 by Tim Gilliland
This store is full of friendly associates and the store managers are a vast improvement over the previous ones running things. They rarely run out of the products I'm looking for.
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January 2023 by Andy Herrmann
This is a wonderful store. There are many new faces working there. The store is being remodeled and looks great. Prices are much better than Dierbergs. Glad to see that Schnucks is again carrying Lenders frozen bagels.
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December 2022 by J Bright
Need to update their self checkout. All the stations werent registering people putting in the bag even when they did
