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March 2024 by Brian B.
Listen up anyone that appreciates unique, beautiful and affordably price high quality Jewelry this little well kept secret is your best play. I personally have been impressing my female counterparts for over 20 years with the incredible finds at The Silver Lady. Her jewelry comes from all over the world combining different cultures and stylings in fine jewelry and gemstones. There is something new and unique every time I'm in there. You won't be sorry you too the time to stop by. She also will custom gift wrap your new find for the perfect gift. Thank you for the years of service and really cool pieces!
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December 2023 by Ana Rose
I took several pieces in for repair and resize. Which they repaired it, but they refused to give me back my links. When I called to speak about the problem I was basically told there isn't a problem and hung up on extremely unprofessional. I recommend the Dimond shop as they were so kind and knowledgeable when I visited the after my poor experience at the silver lady.
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September 2023 by Amy W.
I just found the new and improved The Silver Lady within the Chase Park Plaza today. I have been coming here for decades. There are two stores now, one here and one in the Delmar Loop. Most of my sterling silver jewelry is from one or the other. I like artisan silver jewelry from small designers, sometimes with rare stones. Both Lori and Jeff have amazing jewelry knowledge and an eye that can't be beat. As usual, I received a true St. Louis welcome. Check them out.
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May 2023 by Matt Wu
Great experience with Lori. She was very knowledgeable and a pleasure to do business with. Will be back
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May 2023 by Audrey B.
Full disclosure I haven't ever purchased anything here but I've been in the store many times to browse, usually with out of town guests. The owners are super friendly and don't pressure you to buy things. They're conversational and happy to answer questions even if you're just checking out the beautiful things in their store.
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February 2023 by Sara M.
Walking into this store I had an instant feeling of connection with the owner. We chatted and enjoyed a few moments of lovely conversation before I fell in love with the most amazing earrings I have ever owned!! If I could give her a million stars I would!!
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February 2023 by Yiqing Wang
I went to both locations of The Silver Lady to look for a valentine's gift for my girlfriend and was able to find a beautiful pearl necklace and a gorgeous pair of pearl earrings at a very reasonable price. Lori was extremely kind and helpful and enjoys what she does. Not only did she help me find the jewelry, but also we had a great conversation about the sterling silver, among other things. Greta (I'm sorry for the spelling) at the Delmar location was also very patient and helpful. Their website has an abundant amount of information for various gemstones, should one be interested. My experience at The Silver Lady, at both locations, were incredibly enjoyable. Definitely recommend!
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February 2023 by Kelly G.
I was looking for some help fixing a bracelet I had bought from an on-line brand. The bracelet I bought was too big, and I wanted a quick fix, instead of sending it back and waiting for the back and forth to happen. I took a chance and called The silver lady. Jeff answered and said " bring it in and let's take a look at it! So I ran it over, and Jeff was able to fix the bracelet! Also while I was there, I couldn't help but notice all the really fun rings , necklaces and earrings they have. So much so, I just had to purchase a few. One was a chunky silver with some etching on it, and the other was this beautiful mint amethyst ring. Both are exactly my style, and prices were great! Overall I cannot recommend this place enough... The service was impeccable, and the merchandise is gorgeous!! Thank you Jeff for your kind service, as well as having this beautiful store. I will be back for sure!
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September 2022 by Tamara J.
Awesome selection of silver and gem stone jewelry. It's my favorite place to go when I need gifts for family and friends. The price range for quality items can't be beat
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May 2022 by Taeko M.
Super friendly lady and she did 2 out of the 3 necklaces in a timely manner but she kept being super flakey and unprofessional when it came to the third necklace. I ended up having to follow up with her by calling several days within a weeks span because she would tell me she would call me to discuss strap options but never did. Eventually after calling to follow up for the 3rd time she said she didn't have a matching strap so I ended up having to go out of my way to pick up the 3rd necklace still just as broken. Then she had the audacity to ask me if I wanted to check out a strap that she thought would work when I went to pick up the necklace... like what? If you have plenty of free time to chitchat and wait around for your pieces to get fixed then she's great. Otherwise she can be time consuming and not even end up fixing your jewelry.
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May 2022 by sandra coates
She was just as sweet & kind as could be❣ My jewelry repairs looked as if they were new. Wow, do I have MORE jewelry for her to prepare❣
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April 2022 by kat smile
I wish I had of got the two ladies names in there they were really nice and helpful I ended up getting four rings altogether and one of the set was designed by a woman girl power lol I got four rings altogether for my engagement yay me thanks
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November 2021 by Nathan Emmons
I went in with an off-the-wall question about polishing an item. Lori took the time to look at it, talk to me about it, and even called someone else she knows to see if they had any ideas. She really listened to my questions and gave me good advice. Even after she had answered my question we ended up chatting for a while--she's just a nice person! Thanks for your help, Lori.
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November 2021 by Laura Gaynor
Lori at the silver lady quickly adjusted my watch for me for just $5!! They really have some unique jewelry pieces you won’t find anywhere else! I highly recommend checking out the Silver lady in CWE!
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May 2021 by B BBB
Lori was incredibly kind and helpful. I had an incident happened to me where my engagement ring was destroyed. I took it to Lori’s store and she helped me through the entire process of fixing my ring. She went above and beyond when it came to customer service. She was fair on the pricing and I look forward to working with her again. Definitely recommend going to the Silver Lady if you are looking for jewelry or fixing it. You will be treated like family there.