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December 2025 by Linda Woods
Thank you for the service! I called on 12/4/25 and they sent out Technician, Ryan the same day. I am giving Ryan and the company this review because Ryan went above and beyond to repair my boiler issue. He was knowledgeable, concerned and very pleasant. He answered and gave input to my questions. I highly recommend this company and Ryan the technician to handle your heating & cooling needs.
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December 2025 by Karen McKinley
Peak emergency calls after a snow storm. We called first thing in the morning and it was fixed by 2pm. Jay was beyond great!
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November 2025 by C C
5 Stars for Zack S!!!! He solved my overwhelming dust problem. He found the source of the problem with an intake space filled with concrete chunks, dust, and debris. Thank yo so much SmartHouse for this employee!!
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October 2025 by Sharon Mowry
Amos was a very thorough technician. He was very personable, and took time to explain the the results of the furnace inspection. Appreciated him very much.
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October 2025 by Angelique Kilo
Great company. Dispatch fee is $120.00 ! They wont volunteer the info when you call them so just confirm. Doesn't matter if its a minor or major issue.
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October 2025 by velimila velcheva
Another great job! Thank you, Nick!
Mila
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October 2025 by Jennifer Geist
We used Smarthouse to install a dual-fuel system (new heat pump and 97% efficiency gas furnace) to replace our 30-year old 6 SEER AC and 80% furnace. We probably could have eked out another few years with this system, but the tax credit is expiring at the end of the year, and I didn't want the system to break on the hottest/coldest days of the year, as they like to do.
I went with Smarthouse because the owner Marc and sales manager Tim were both very patient with all my questions (this was my first HVAC replacement), and their pricing was more reasonable than another company, and with better equipment than the two that quoted lower. Several companies were not really interested in quoting or installing heat pumps, and didn't bother to tell us that before coming out to quote a traditional AC & furnace.
The installation was completed in 1 day (8 a.m. till 4ish) and the installation team was very considerate of leaving the house clean even though I'm sure they had a ton of work to do to bring our system up-to-date. The system works great so far (we still need cooling even in mid-October now!). I'm looking forward to seeing how the heat pump does over 30 degrees, and the furnace at lower temps.
There was possibly a minor issue that made an occasional whistling sound, and they sent out a tech the next day after I reported it to troubleshoot. He wasn't able to recreate the sound and possibly had fixed it by smoothing down tape, but with their great warranty, they'll come back out if it does happen again.
I was also impressed by the techs taking the time to explain things as well, everything from the thermostat after installation to talking through the whistling issue with me.
I'm happy with Smarthouse and I'm glad I went with them.
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October 2025 by Ed Darby
Very good service
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October 2025 by richard reed
Our service man Zhach did a professional job in maintaining our cooling system today and explained other of concern.
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August 2025 by Kelley Berning
Shout out to Zack from Smarthouse for spending several days in unfavorable conditions of extreme heat and being in our attic to diagnose and then make a major repair. Zack is the reason we will continue to use Smarthouse for all of our HVAC needs. Appreciate his honesty, time to educate me on the issue, and expertise.
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August 2025 by Rachel Webster
Jarius did an amazing job fixing our air conditioner. He also went above and beyond to explain what he found and what is going on. I appreciated him taking the time to discuss everything and made me feel more knowledgeable about my own a/c unit. He took his time, was professional and personable and did a great job. Would definitely recommend!!
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September 2024 by Jonathan Reed
I have high regard for SmartHouse and would not hesitate to call for service or future install work. All my interactions with SmartHouse have been highly professional, friendly, and timely with good communication. Your salespeople and techs have expertise in what they do, and take the time to explain and educate the customer. I have great respect and confidence that SmartHouse is an excellent partner with the homeowner in all things HVAC. I would recommend SmartHouse to anyone and everyone who asked.
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September 2024 by Melissa Wette
Smart House is the best! Great and timely service. The staff knows their “stuff”!! Fair pricing for the excellent service they provide. We have been delighted with Smart House.
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September 2024 by Donna Zuroweste
Prompt service. Excellent repair. Solid replacement recommendations. Courteous and professional. 6 out of 5. HIGHLY RECOMMENDED by a former Industrial Buyer for a large Multi-National corporation..
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September 2024 by Martin Burgess
Very efficient at answering my questions and servicing my system.
