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April 2024 by Benjamin Z.
If I could give 0 stars, I would. I encourage anyone who's considering this store for their suit needs to read about my experience before going to them: Saturday, 3/16 - I ordered 5 suits for my groomsmen. We were told they would arrive in 5-10 business days (two weeks). 5 days later, I was called about changing the order from a 3-piece to a 2-piece because the brand doesn't make vests in the same color anymore. I agreed; this can be a simple fix. Tuesday, 4/2 - 12 days after approving the two-piece order, I called to check on the status of the suits. Only two had come in; That's fine - we were told they would be in shortly. Monday, 4/8 - nearly a week later, I checked in again. I was told the suits were never ordered because I never gave them the "okay" to order the two-piece suits. So why was I told there were already two in-store? They blamed me for this mistake. I went to the store in person to order the vests. But wait... those two suits WERE in store. ??? I ordered the vests and decided I would return next week to get the vests and all of the suits. Monday, 4/15 - I called again to make sure the vests and remaining suits were in. An older man answered the phone and told me "Calling this much won't make them come any faster," In my speechlessness at this comment, he hung up on me. I had only called them four times at this point, none of which were during the 5-10 business days I was told. I called again to ask for a tracking number, since I was getting no communication from the store. The same man answered and immediately denied giving me a tracking number. He placed me on hold. After a few minutes of waiting, a woman answered the phone and gave me the tracking number. I asked why the man told us we couldn't get one, to which she replied that she had no idea why he would say that. The suits were set to arrive Wednesday 4/17. Tuesday, 4/16 - I went to the store to pick up the two suits that had been delivered. The price per suit was ~ $175. Wednesday, 4/17 - The rest of the suits had been delivered, according to the tracking number. I went to the store to pick them up. This time, I had the displeasure of working with the older man in person, who acted very annoyed that I did not wait for their call (even though they have given me no communication whatsoever - how could I have expected a call from them? We are also now very crunched on time). He gives me the total: ~ $190 per suit. Upon asking why, he told me that the $190 was the right amount: "~$149 for the two-piece and ~$25 for the vests." (This equals $175...) He refused to change the price until seeing "proof". I asked him to find it in his own records and lo and behold, I remembered correctly: $175 per suit. After paying, I asked why this was such a difficult process.This man doubled down and told me again that it was my fault for never placing the order. I said that this wasn't true, and he told me to prove that I ordered them, to which I asked him to prove that I didn't. He sifted through his notes, which have already proved unreliable from the lack of consistent communication. He didn't show me any proof. After a month of being led on and disrespected by this man and his business, I told him that the service was ridiculous. He told me that I've "got some balls" to comment on his service like this, then threatened to call the police on me if I didn't leave immediately. I left, and now my groomsmen are strapped for time to get alterations.
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January 2024 by Tucker J.
This company is the place to go for weddings and just suits in general. The cost is very low, they go to high extents to make sure your suit fits, and the suits are great quality. I am on my 3rd wedding and have never been disappointed. Skip time going to mall outlets and save money by getting great cheap suits from here.
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October 2023 by Kyle
Really great service and prices. The guy who helped me, I think his name was Scott, took one look at me and instantly knew my size and what to get me. Very much professional and expert
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October 2023 by Stefania Page
The seamstress was extremely rude just because we wanted the pants to be tapered a bit. She literally talked about us with her coworker, while I was sitting there, saying “these people don’t know how the pants should fit.” I understand that there are things she knows more about, but it would have been nicer if she approached us with respect.
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October 2023 by Tony Buzzacco
Great prices and even better customer service. Family owned store. I was taken care of immediately and was able to get the pants altered while I waited. Highly recommend this store.
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August 2023 by Ashley Caito
My boyfriend and I came here having no idea about how to find a suit and had the best experience. He was extremely personable and helped us find a complete suit that was exactly what we wanted in under 20 minutes. SO affordable too. Literally not even half of what just a rental would cost and included hemming. I would recommend everyone to buy a suit here.
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August 2023 by Katelyn Gregory
The BEST staff, and the BEST prices!Me and my husband shopped all day for a last minute suite and we finally walked in here. We not only were able to find exactly the color and material he wanted, but they had it hemmed and sewed in 30 minutes. It fits perfect and we spent less than 200 on a three piece. The best place to get a suit hands down!
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August 2023 by Julia Wiggs
We had the best service. Came in looking for a 3 piece suit-found a 2 piece suit and they were able to order the vest! We bought the suit, a shirt and a sports coat for what the other places were asking for on sale. We are so happy with the service and fit! I highly recommend this welcoming, budget friendly high end shop!
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July 2023 by Stephanie T.
The owner Jay was VERY RUDE and unprofessional during our visit. He seemed very bothered with every question we had. Very impatient and not willing to take his time. Horrible customer service. Will never return!!
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July 2023 by Ines Kim
Salesteam helpful and very knowledgeable about their suits, great selection and excellent cost benefit garments. Areas suggested to improve: hire more seamstresses to deliver alterations faster and allow only the seamstress to pin properly the garments.
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June 2023 by Pamela Howard
My son had a horrible experience here. He bought a suit was told to go up a size in pants and they would alter them to fit. When he picked up his suit they refused to let him try it on. He was told if it wasn’t right they couldn’t fix it in time anyway .He got home and put on the pants they had been hemmed but not altered. Would not recommend this company.
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May 2023 by Erica Neier
Helpful staff, great selection in suits and shirts, and a large selection of accessories. Did I mention the prices? We were quoted less than $200 for a three piece suit - such a boon! The store has a long relationship with an alteration shop on the same block so it is easy to get everything to fit just right. This is a family owned business, one that I am proud to support. I will definitely be bringing my dad here to be outfitted for my wedding.
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May 2023 by Ellen Leathers
We have been buying suits here for 30 years. Service is outstanding and QUICK. My boys are always thrilled to get in and out fast. I love there's a tailor on the premises.
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April 2023 by Stu Coffel
Most helpful staff and incredibly affordable. I already want to get another one. Affordable enough to get a new one for every event.
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April 2023 by Michael Smith
Absolutely the best place in St. Louis to buy a suit! Everyone is super knowledgeable and very stylish!! First and best Suit I've ever owned!!
