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February 2024 by nicolette tredway
This is the best Starbucks location I’ve ever been to. The employees are always very nice. I’ve ordered here several times, at least once or twice a week, and they’ve never messed up my drink or burnt the espresso. Also a few weeks ago I had a mobile order and my son was with me carrying his dinosaur toy. One of the workers noticed and said cool dinosaur toy! And then it’s like everyone got the memo and every single worker was like “wow that’s such a cool dinosaur!” “Did you guys see that kids dinosaur?!” It was really sweet and silly and unexpected. He thought it fun and was happy his dinosaur didn’t scare anyone.I’ve had nothing but good experiences at this location (besides the parking lot, but that’s not the workers fault)
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January 2024 by E E
Great location!!
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January 2024 by Duanelle Weferling
Used the drive thru.
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November 2023 by M
Excellent service! Guy was there today 12/02 for a few hours until 11. Best customer service I've ever received. Thank you for a great morning!!
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October 2023 by Mandie B.
This is my preferred location whenever I need a Starbucks fix! It's so close to where I live and also it's convenient to the highways on my way to work. The parking lot is a bit on the small/complicated side so I usually prefer the drive thru, but if I ever place my order online, I just park in the first spot I can find and walk in. The baristas are usually very helpful and friendly! I went with pup the other day, and the drive thru barista offered him a little pup cup (it was his first one)! That was super appreciated. Other Starbucks tend to run out of some of my favorite items (cold brew specifically), but this location almost always has some ready for me! I also am grateful that they have the dragonfruit drink on warm days!
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October 2023 by Matt Shively
Got a coffee. How hard can that be? They did it.
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October 2023 by C 4
I am a simple man and get black coffee. Not sure about anyone else but the coffee of their dark roast tastes burnt.They took some time (because they forgot) to get me a simple pastry.The server was nice but it was like I offended her asking where the party was after 10 minutes, all the while it was sitting right in front of her.Small place, music is set IMHO to get you not to stay long.Just an ok place. Bread Co offers $10 a month unlimited ☕.This place is overrated. Just saying.
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September 2023 by Bryan Rothenberg
It's Starbucks! Lol. My 2nd addiction!
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September 2023 by Oscar Martinez
Weekend rush meant they were understaffed, but that’s no excuse to deliver a lukewarm basic cup of coffee after a long wait. Ordering ahead on the app didn’t speed things up.
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August 2023 by Shirline Oxenham
I absolutely love coming here. Not only is the food delicious, comforting, yet uniquely its own, the staff is incredibly accommodating, knowledgeable, and Super fun
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July 2023 by Derrick Calhoun
This is the slowest Starbucks.2 stars for at least making the drinks.
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July 2023 by Terry Signaigo
In line for a drink, just a drink pink drink as is no special istructions just pink drink. Had to wait 20 minutes be cause the staff wastes so much time making sure everyone get what they want. The problem is the staff do it in the drive-through. The person in front of me was at the window for way too long. Making drinks for the person to try. 15-20 min wait for a drink is absurd. I have bought cars faster than this place operates.
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June 2023 by Debra Hinchey
Always love to go there the one called crunch is the best. He loves double shots lattes.
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June 2023 by Kitty Conroy
I drive an extra distance to go to this location because they actually brew decaf coffee! The Crestwood one no longer does this. Friendly staff and thank you Sunset Hills staff for brewing me up a decaf! ☕
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May 2023 by Erik Luster
They went above and beyond to fix a mistake that the Hampton/Wise store couldn’t get right. Thank you for a fantastic customer experience!