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December 2023 by Stephanie S.
Love love love this place! The workers are always more than willing to help you. They also give decent loans on pawns without too crazy of an interest rate. I've also bought Jewelry here and have never been disappointed. They have lots of good tools, watches, and a bunch of other electronics for great prices. If you haven't been here you are missing out!!
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September 2023 by Jason R.
Horrible establishment; there's rude employees and they don't even really look at any of your items. If you're black or a non Caucasian race I would recommend going to a different pawnshop. My color or appearance shouldn't determine my customer service.
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August 2023 by Chris D.
I'm going to say Southside Pawn & Jewelry did a GREAT job repairing my wife's bracelet. I definitely recommend this place... The price was pretty good at $40. They have a jeweler on staff who repaired the broken bracelet and replaced a small missing diamond. I absolutely cannot find where the break was.
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August 2023 by Aaron B
dummy tried to rip me off
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May 2023 by Sharoll P.
Great people!!! Love their attention to service. Always fair!!!!!
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May 2023 by Askia I.
Came in to sell a new-in-box computer. Asked the store clerks if they were willing to put on gloves, which I provided a brand new box for, to prevent fingerprints and other contaminants when handling the computer. The unnamed store clerk then proceeded to become irate and rude with me, saying that "we don't ever use gloves to touch anything. If you want us to use gloves before touching your computer then this is something we can't work a deal on." I've never heard of anything like that and I didn't even know my request was unreasonable. Would never recommend.
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May 2023 by Blue S.
Called on the phone beforehand to see if they were willing to take high-end, brand new, and factory sealed items with receipt. Every pawnshop does this; this is standard procedure. However, what is not standard procedure, is to waste my time on the phone, and waste my time when I get there. On the phone, I told them that $1400 would be my lowest ticket item as I am a licensed retailer, and have 20-30 of the same or more expensive units. I do not want to waste anyones time, including myself. I am very familiar with pawn shops and their procedures as I have had good working relationships with some in the past. South Side Pawn is unprofessional, rude, and incompetent at best. When I told them that $1400 would be my lower ticket item, I said I don't even want to come in if you guys can't do anything with that. They assured me on the phone they could. When I got there, despite everything being brand new, factory sealed, WITH PROOF OF PURCHASE, they drastically lowballed me. Any reputable pawn shop will offer 10-60% resale value, and more when things are brand new with retail value. South Side pawn lied to me on the phone and in person, and told me that despite everything being new, that they would have to sell it as "Used" and comp my items at the "used" resale value and not the "new" retail value. That is absolutely bogus BS made up on the spot. Do not come here to sell anything.
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April 2023 by Lewid C.
The place is a truly low ball ripoff place. I had jewelry appraised at $6100 dollars took it to Southside Pawn and Jewelry. They told me it was worth $350 dollars Avoid at all cost and go to someplace that wont try and steal your stuff.
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March 2023 by Grant Calvert
The staff is knowledgeable and friendly, I would recommend the place.
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October 2022 by Ashlee S.
Very knowledgeable and super nice they are working on getting more jewelry. I would recommend that place for sure!
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July 2022 by Jacki Z.
Great polite service These guys were great they looked at a bunch of old stereo equipment and was able to help me
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March 2022 by Teresa Brittain
I've recently purchased and had transfers done here. Quick, professional and friendly. No B.S.And decently priced. Thanks!
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March 2021 by Jason Oconnor
Horrible dont go there plus they r rude on phone
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February 2021 by Chris M.
I went in for a simple battery swap for a number of watches and the glass was broken on one of them. They insisted that it was like that before I came in and that the jeweler refused to work on it, only after they completed the other watches to charge me for something. I am certain it was not but even offered to buy a new watch if they gave me an amazing discount but they stuck to it and didn't offer much of anything. On a side note I accidentally posted this review on another jewelers page by accident (I have since removed it) and the manager contacted me to discuss and even offered to fix my watch at just the cost of the jewel. Great people out there after all in this industry.
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August 2020 by Isabela S.
I had a really nice experience picking out an engagement ring with my fiancé. Your associate Susie was very kind and knowledgeable about their diamond selection. :)