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October 2023 by Marshall Hoekel
Their young technician Noah did a great job getting our copier set and working on all our computers. Great guy! They also supplied us with an excellent machine. I recommend them for copy/imaging/ printing services and support without reservation.
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February 2023 by Larry C
We were part of their program went fine as long as we stayed on their maint program. Anytime we dropped off our machine would immedatly have issues. I believe they are controlling these wifi machines causing them to disfunction when not on program.
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November 2021 by Brooke Tvrdik
Saw one of their business cars driving 20 over the speed limit. Not a good look for the company.
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October 2021 by Sunil Gill
Once you give them business they will leave you stranded. Buy new machines mean new business they will give you good service. After sale service is terrible beyond limits. Stay away you can have your apps running better without them, with them they won't work at all because now you can't even update by yourself anymore and they are never available.
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March 2021 by Stacy Robinson
Good luck in swmo ? ???
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March 2021 by miata boi
Was good
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September 2020 by Regional Eyecare
SumnerOne has helped us lower our printing cost and made our printing/copying/scanning processes so much more efficient. I am very happy with the level of service they provide. Our salesperson, Sarah, is always attentive to our needs. The technicians who service the copiers are also very pleasant and knowledgeable. This was a great choice for our business.
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July 2020 by Christopher D.
No issues. Great company and enjoy my copier and they are always just a quick call away if I have problems.
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August 2019 by John Mortensen
Really amazing customer service...our Pro-4000S needed a new print head and senior account manager Rob responded ASAP...but even more remarkable, when I pointed out a print head on both Amazon and Ebay at a better price..he not only helped confirm it was the correct one, but said they were great prices and go for it...can't beat that!!! Thanks Rob.
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April 2019 by Bob Stalinski
SumnerOne/Datamax has just finished installing probably our 10th production digital press. This color press replaced a color press which replaced another color press. Minuteman Press-Des Peres has been a customer of SumnerOne/Datamax for almost 20 years and they have all been good. The service team is freaky fast, responsive and helpful. The professional sales team made the selection/acquisition process easy. They should have all the business, they're that good!
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January 2019 by Tina Miramonti
My account rep checks in on me just to make sure everything is going well, and if for some reason it isn't she makes sure it gets fixed right away. The service technicians are always knowledgeable and prompt. I have other printer/copier companies call me all of the time looking to get my business, but why would I switch when continuously get this kind of service year after year? Keep up the good work!
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December 2018 by Jessica Goertz
Excellent customer service! We have thoroughly enjoyed working with SumnerOne. The machine that we received was in top working condition and they have made it easy for our staff to learn about all of its functions. The team at SumnerOne has provided ample training sessions and are always available to answer questions.
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December 2018 by Pam Alonzo
I have been a customer of Sumner One for about 3 years now and I love the variety of options they offer and the ease of doing business with them in regards to my printer and scanning needs. I am amazed with the quality of service and support! I recently just converted my phone service to them and not only did they offer me top of the line phones but a service that saves me half of what I was paying before! I highly recommend them to everyone that uses phones and computers in their business!
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December 2018 by G W
Great customer service and sales team to work with. We have had little to know issues with the equipment. The one issue we did have was corrected promptly.
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December 2018 by Sarah Briggs
We recently bought our office copier/scanner/printer/fax and the same version (only smaller) for a second copier/scanner/printer in our offices and the service has been wonderful! If we have any issues or problems they are on-site within 24 hours to fix our machines. They are very knowledgeable and helpful, they came out and in-serviced our staff on how to fully utilize each of the machines. I would recommend them to anyone who is in the market for not only a great copier but awesome customer services after the purchase/lease!
