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August 2023 by John Mccarthy
Terrific service. Asked if they installed handrails. Troy said they did. Told him what I needed and it was done within a week. Btw….all of this was done by text messaging. Installation was done while we were out of town. Same good service with a leak problem (we have a 35 year old pool). He knows his business well. Highly recommend this company…..if you’re in his trade area.
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July 2023 by Alicia Laird
Chaney pools was kind enough to answer my call regarding pool service on a Sunday. I was just expecting to get a voicemail so I was happy to actually speak with someone. My mom, who has typically taken care of scheduling all of the maintenance and care for their pool, just passed away one week ago. Troy said he had heard about my mom’s passing and was so gracious and offered condolences. He said he would get us scheduled for next week. It was such a relief to speak to them especially, on a weekend, and be able to cross off another task on my miles long to do list. Thank you Chaney pool!!
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June 2023 by Alenka Kuzma-Bartz
definitely would not recommend. The staff that showed up was, lets just say, not professional. when it came time to close the pool, they dropped out and said they could not manage closing our pool. which left us high and dry at the end of the year. said our pool was too large to continue cleaning.
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June 2023 by James Moore
Unprofessional over phone. By the way the guys a complete liar. Number one I don't live in Ferguson (lol hilarious). Its Hazelwood. Number two I'm not going to waste my time warning others about this guys character. Just read his other reviews. I asked if he serviced the Hazelwood Area and he said NOPE! and hung up. Again I don't care.... I totally get that business establishments can't service everyArea. That being said know how to treat customers..... again unprofessional.....take your dollars elsewhere!
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May 2023 by Ryan Brennan
This company services my neighbors pool. For the past two seasons, at closing, they have drained my neighbors pool into our yard. Last Fall, I asked the man to remove the hose from our yard while draining and he did. I spoke to neighbor and called company. Troy, was rude when I asked him to not do this moving forward. He said “oh you are one of those mothers******s”. Then went into a rant about people not wanting work etc. Here we are at opening 2023 and the pool company has done it, yet again. Draining off top of pool into my yard. Why can’t they be kind to not just their customers, but those surrounding their customers and drain into the sewer located in their customers yard? Would not use or recommend them to my worst enemy.
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May 2023 by Ray Cook
Troy has maintained our pool for several years and also provides excellent service
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April 2023 by Jeff Geisler
Great service, great prices and honest people. Always responsive to my wants/needs without any questions. Troy is outstanding. Highly recommended.
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December 2022 by Joshua Rosene
Honest compay, that runs a few crews to services hundreds of pools. Fast and efficient, it's the best and cheapest way to keep your pool sparkling blue.
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December 2022 by Joshua R
The best pool company I've worked with. I would recommend them to anyone in the area.
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December 2022 by Joshua R
The best pool company I've worked with. I would recommend them to anyone in the area.
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September 2022 by Caridad Ribadeneira
They might be good at cleaning and taking care of your pool but they are as rude as it gets.
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June 2022 by Sean Hunkler
We had issues at the beginning of the season finding someone to service our pool. The person who serviced it for 10 years became ill and was no longer available. The only company we could get was new and could not handle anything beyond cleaning the pool. Fortunately we found Troy. He and his team did a great job getting our pool up and running in no time. I highly recommend Chaney Pools! They have been great to work with. They are highly responsive even in these difficult times with ongoing labor and supply chain challenges! Thanks Troy!
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June 2022 by Annette Cox
RUDE AS HELL
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November 2021 by Daniel Spector
Troy is a rude person, work with a different company.Clarifying my post:I was referred to Troy by a family friend. I called, and told him I was referred by one of his current clients and was looking for quotes for pool repair and construction. He then asked me about weekly pool cleaning and told me he charged double what my current company charges.It sounded to me like he wasn't really listening, so I attempted to redirect the conversation back to pool construction.He said he wasn't interested. But then, he began asking questions about my specific situation, such as what type of pool I had, what the problems were, where my house was located. And this went on for close to five minutes at least, him asking what sounded like fact-finding questions. So from that perspective, it sounded like he was actually trying to see how he could help - b/c he also mentioned that he consults on pool projects.He gave me an estimate of $30-50K for the work needed. Based on the conversation, and the number of questions he asked, I asked him if the $30-50K repair project was something he could help me with. He said no, that he already said he wasn't interested, and then began going into a rant about how people don't listen.At that point, I respectfully told him that I was in fact listening, and that he was being very rude.Well, Troy doesn't like being told the truth, and he went on a rampage on the phone, using the f-word towards me, and then handing up.Nothing about this story is an exaggeration, it is just the truth. Because of this interaction, I recommend working with someone else.
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November 2021 by Danny McSquare
I would recommend ... ANY pool company over this company. I am not sure what his problem was, but he does not deserve your business.
