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September 2023 by Susan D.
I always feel somewhat overwhelmed in a big box hardware/home improvement store. The staff at this location are friendly and helpful, making it easy to find what I need.
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August 2023 by Gordon H.
Nice place and staff, I normally can always find what I need. Price is ok as well on most items.
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May 2023 by Suzane C.
Nice looking plants in the outside garden area. I wish there were more selections for herbs. I wanted lemon grass but could not locate any today.Checker was nice, but not very helpful in locating the plant I was looking for.
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April 2023 by Kim K.
DO NOT PURCHASE A MAYTAG WASHER AND DRYER SET FROM HOME DEPOT! My husband and I bought a Maytag top load washer and dryer set $1820 on 3/3/23 these items had to be ordered. They were delivered on 3/18/23, I was doing a load of wash on 4/6/23 and got an Error code of F3E2 for which required a service technician to come out. The service technician didn't come out until 4/18/23 at which time I was told it needed a new motherboard and hose. Mind you it is BRAND NEW he said 2-5 business days to get the parts. Today is day 5 and NO ETA, this is totally unacceptable and I have been having to go to the laundromat since 4/6/23 Why is Home Depot selling appliances they can't even BACK UP?? I am totally disgusted and will NEVER BUY A MAYTAG AGAIN!
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November 2022 by Barbara A. Davidson
Took four people to sell me a $99 firepit that is in your Black Friday ad on Saturday morning, 11/5. Then told you don't have them in SoCo but you can ship it for $79.99 - LOL. So now n I can pick it up at Sunset Hills. I have seven days for pick up and item is PAID IN FULL. Went to Sunset Hill this morning, Monday, November 7. Takes time to get someone to acknowledge me at the service desk. Guess what - my order was cancelled with NO notification. Sunset hills just might be a tad worse that SoCo. Done with The Home Depot. Menards and Lowes will work just fine.
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August 2021 by Michelle L.
I placed a curbside order at this home depot on a Wednesday afternoon and picked it up Wednesday evening because I was eating dinner in the area. It's easier for me to do this and have what I need ready instead of having to go inside and find someone to help me because I can't figure where the screws are and where the size I'm looking for is. The lady who delivered my order was friendly and would not take the tip I offered. Hey, I tried. I'm sure I will be back.
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May 2021 by Angie Berry
Great service, very helpful got me exactly what in needed with financing and delivery.’
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April 2021 by Robert Rinkenberger
Great customer service. Nice parking lot for a car cruise
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December 2020 by Nicole S.
This is the best HD. We have come to have a relationship with many of the associates. They are all so willing to assist and take time out of their day to help us. We have gotten to the point that we don't even like visiting the others in the area.
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November 2020 by Matt H.
Please tell Amber in the paint department that she is a great employee!! She was happy to help me lighten up some existing paint I had gotten from Home Depot to help it match better. She had a great attitude, was very knowledgeable and was patient with me. She also didn't make fun of me for having a cat! Please give her a raise! 10/10 would recommend!!
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November 2020 by Nancy T.
This is Big shout out to the store manager Jennifer. My 90 year old friend and neighbor bought and paid for a new microwave. The time display was difficult to read. After having repair men come out. Ordering parts. The wrong parts showed up. After getting the right parts it was determined by GE that it was actually a glitch in the engineering. At this time we tried going to the appliance department at HD. Unable to help we were sent to contacting GE. No help at all. I convinced her to go back to the store and talk to the manager. Boy oh boy, I had No Idea we would be treated with such kindness & respect. JENNIFER gave me hope in humanity! She allowed Val to pick out the microwave of her choice and had it replaced. She made us feel like we mattered. Thank You Jennifer!!!!
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September 2020 by Tony G.
The bad: many of the employees are not knowledgeable or helpful. They are still running the "get your water tested and get a free gift card scam. This location is the worst in the area. The good: they have plenty of stock at good prices. The store is clean.
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August 2020 by Tom S.
Pitiful, tried to buy a stove and a freezer there. Was told they would deliver the stove but not the freezer. Their reasoning was that they stock the freezer at the store. I am a senior citizen and live alone. That is more than a one man job. If I could give a lower score I would.
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June 2020 by David R.
VERY hard to find help in most departments on the floor, when you need it.
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June 2020 by MzShelly Raiford Rayford
they don't answer the phone when you need to speak to an actual person. especially when they screw up a $700 refund
