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December 2023 by Micheal English
This company which is owned by one person was completely incompetent in conducting a proper appraisal for my property. He undervalued my property. Please do not put your faith and future in this company. After his very low appraisal, in GOOD FAITH, we presented this company with several contracts, RECEIPTS, before pictures of the property, and pictures after the rehab was completed. The rehab added an additional bedroom, full bathroom, new roof, & new HVAC system; however, he still appraised the property based off its original state prior to the rehab.On top of this, he couldn’t tell me what municipality my property was located. You would think this would be extremely IMPORTANT. For example, if your property was located in University City, this company would use COMPS for homes located in Wellston and Pagedale. When asking him basic questions as in does a new roof, electric, HVAC matter? He replied, “What’s the difference of a brand new roof or a 10 to 15 year old roof?” He said it is still just a roof. He also stated ceiling fan lights were the same as the can lights/recess lighting. He had done this with several questions I asked. He would not take into consideration any additional updates completed to my property.For clarification, this company appraised my property for the EXACT amount estimated on Zillow. Zillow’s estimate was based on my property’s original condition before the rehab.What are the chances of this happening??? Zillow didn’t have any of the updates and again, displayed the property in the same condition as when I purchased it as a two bedroom and one bathroom.I order another appraisal a month later with my property in the exact same condition. This new appraisal was valued almost 40k more. How was this possible??? For starters, the new company knew what municipality my property was located and used comparable comps in the property’s municipality.If numbers matter to you, I would implore you NEVER to use this company.
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November 2022 by Tanya Golden
Hi, I’m Tanya Golden. I am here to share with you my experience working with Pierre Jacques. I had my house appraised as me and my husband are going through our divorce. Pierre is very approachable and answered all the questions I had fast and very easy to understand. We talked briefly but he understood exactly what I need. I asked him that I need it in rush. It only took a few days and I had the result. I can say that I got a very good deal with it. It was fast and accurate. I would happy to recommend him to everyone.
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September 2022 by Chris Wegner
True Value came through for us as we need some appraisals in a pending case. Thanks again True Value Appraisal!
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August 2022 by Kirk Quigless
True Value Appraisal did my appraisal in a timely manner and the final product was presented in a professional manner
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April 2022 by BIG AL
First of all they will respond quickly and schedule your service ASAP,The staff are so kind and respectful and they will explain everything you need to know about the service,Mr. Pierre Jacques is the one who appraised my property and he is so experienced and will explain and answer any of your questions and he takes a good care of his business and clients I recommend this company for anyone looking for honest and professional appraisal company.
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August 2021 by Gretchen Esguerra
I had a great experience with this company. They gave me a very accurate result of what an appraisal should be. They are fast and very timely. Great customer service too. Happy with this company.
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August 2021 by Kirk Quigless
Provided prompt services and I was satisfied with the appraised value
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July 2021 by Nehcterg Arreugse
I had a great experience with this company. They gave me a very accurate result of what an appraisal should be. They are fast and very timely. Great customer service too. Happy with this company.
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April 2021 by Bob Foster
The March 1,2021 appraisal by Diane Atkins was thorough, but I had specifically requested an update from an appraisal conducted a year ago by a different company. With rapidly rising housing values, I expected to see a significant difference. There was some increase but not much. Looking deeper into the report, I saw there was no date associated with the sales of the comparison properties. Looking into it, I found the sale dates are August 7, 2020 and May 7, 2020 and October 20, 2020. I contacted Ms. Atkins regarding the comps -- that were on average 8 months old. She said the properties were the most recent sales within a 1/2 mile to 1 mile radius of our property. One comp was .4 miles away, one was at least 1.0 miles and the other was 1.9 miles away. And without looking further, in densely populated Webster Grove, I imagine there are homes that have sold in the period from October 20 to March 1. Having contacted the company, been told incorrectly that the comps were within a mile of the appraised property, I could not in good conscience recommend this company.
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June 2019 by Jesse Barnhart
Mr. Jacques appraised a house for us in January 2018. Service was very timely and the appraisal fit what we expected. In June 2019 we needed to find a copy of the appraisal but could not. A call to True Value Appraisal resulted in the appraisal in my email inbox in less than 10 minutes. Outstanding!!!
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April 2018 by Adam Wiener
With thousands of RE Appraiser to choose from I recommend that you choose Pierre Jacques. I know he and his team will provide you with the unbiased actual fair market value of your home whether it is for a divorce, for estate of inheritance or pre-listing.
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March 2018 by Tommy Nabholz
I highly recommend Pierre & True Value Appraisal if you are in need of a good appraiser. He has great knowledge of the market and provides excellent customer service!
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March 2018 by Brad Bassi
I have worked with Pierre in the last few months and I can tell you he is a professional. He will work diligently to make sure that the appraisal work is completed in a timely fashion and in a professional manner. I highly recommend Pierre and True Value Appraisal.
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March 2017 by Christopher Simpson
We ordered an ERC Relocation Appraisal and Pierre was very professional and prompt in communication as well as in the return time of the report. The report was submitted with quality answers and accuracy. I would definitely use him again if needed in the area.
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March 2017 by Sharon Brown
True Value Appraisal is a five star business! Mr. Pierre Jacques provided excellent service with my home appraisal. I found out about his business through his website which was very informational. He arrived promptly for the home inspection and later provided a quality report for a very competitive price. Mr. Jacques was very professional and I highly recommend his service.
